We are very happy with Veterans United. They helped us from start to finish with the full process, walked us along step-by-step and provided us reassurance throughout the full process.
The home buying experience is stressful enough on its own. Veterans United, and I have to speak specifically to tyler, Niesha, reggie and everyone else on the team that I missed, this has not only been the most stress-free experience in home buying, I have to say the most stress free in any large purchase experience! The online account that makes uploading files, notifications, instant updates and not to mention the service from your team, and in this case my team, is second to none...they make the experience feel like everyone is going through it together and there for help, guidance and support. Veterans United really has something special and I thank you in behalf of all veterans that can have the chance to work with you guys! Great Job!
Alex and Holly did an exceptional job on my Re-fi. They kept me updated on all aspects of my loan, and explained what needed to be explained. Kudos to an awesome team, and for doing and awesome job! Huahh!
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Very thorough
Everything seemed fine until 18 hours before closing. My "Loan Team" was reasonably responsive throughout the 60-day process--although there were times went it was hard to actually speak to someone. We worked through those communication issues and everything seem like it was on track until 4pm the afternoon before Closing Day when I received a note from my loan officer that said his team was still trying to work out "cash to close" and that the underwriter needed a few more documents from me. Long-story-short---the next 18 hours were absolutely chaotic, frenzied, and stressful to the point of ridiculous. The issues were all on VU's end, and unfortunately, they could have been worked out the week before closing when I asked the team "is there anything else you need from me?" We had to delay closing by four hours. Our real estate agent and title attorney have participated in dozens of closings, and they said they had never seen anything so poorly executed. The reputation of Veterans United was tarnished by our experience. I would love to discuss my experience with the CEO or a C-suite member of the company.
The VU team made the entire process of buying a house extremely easy. They provided tasks and kept me up to date and informed on every aspect of the deal.
Everyone we dealt with was very knowledgeable and pleasant. I absolutely recommend Veterans United.
Everyone was responsive and kept me informed. All forms were easy to access.
I WORKED WITH DANIEL PERRY 3 CONSECUTIVE TIMES ON PURCHASING HOMES AND HE HAS BEEN OUTSTANDING, HE TELLS WHAT I NEED TO GET DONE AND I GET IT DONE IMMEDIATELY!!!
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Blake and his team were phenomenal to work with. Responsive, professional and timely.
Patience and understanding in a home buying process is paramount. Your team have been that for years since I've first initiated contact with this company.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Tyler Dunn and his group have given us their time and attention at every step during the process of our loan. They reached out often, just to ask if we had questions or concerns about the process. We got called at times just to check on us. I would recommend them to anyone that is even thinking about going through the process of getting a home loan.
You made the process easy.
