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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

1,864

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,864 unfiltered, unedited reviews

5 out of 5 Stars
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Great company and team members.

5 out of 5 Stars
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Photo submission from Heinzwell R.

Veterans United has an easy way to apply for a loan and review all the information. The service is very fast. Thanks to Veterans United, our big dream of buying a new house came true. Nick Schuster and his team made the process easier and faster for us. He is a great Loan Officer......

4.5 out of 5 Stars
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5 out of 5 Stars
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This was our first time going through a traditional home buying process and it felt daunting at every turn. Fortunately the Veterans United team was always at the ready for questions and concerns, answering even the silliest questions at weird hours to put our minds at ease. They even helped us with concerns we had with selling our old home. 10/10 from start to finish and can't wait to work together again in 8-10 years!

5 out of 5 Stars
Would Recommend

Such a quick and easy process. We’ve bought and sold many homes and this was by far the easiest loan process we have ever had!!

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Photo submission from Stanley B.

Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.

5 out of 5 Stars
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I’m glad that I went with United Way.

3.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Both crews at Veterans United and Nebraska Title were amazing!!

4.5 out of 5 Stars
Would Recommend

Ellen and Genevieve also provided excellent customer service. On-line app allowed for communication of needed documents and status of process to keep us informed.
One suggestion would be to send an e-mail when request is being made on the app.Being a veteran, I was expecting a better interest rate though I know that falls somewhat on our present administration.

5 out of 5 Stars
Would Recommend
William C

I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.

4.5 out of 5 Stars
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Working with Nick and Ellen was great. They always answered right back for any questions and provided exceptional service.

5 out of 5 Stars
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The best experience when buying a home. My next few houses will be with the same team if possible!

More Reviews

See all 1,864 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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