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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

1,810

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,810 unfiltered, unedited reviews

4.5 out of 5 Stars
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Photo submission from Heinzwell R.

Veterans United has an easy way to apply for a loan and review all the information. The service is very fast. Thanks to Veterans United, our big dream of buying a new house came true. Nick Schuster and his team made the process easier and faster for us. He is a great Loan Officer......

5 out of 5 Stars
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5 out of 5 Stars
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Veterans United is awesome! Give these guys 5 stars ⭐️ ⭐️⭐️⭐️⭐️ Great communication skills and was very consistent on keeping us updated throughout the mortgage process! Thanks for all your help Nick and your team!

5 out of 5 Stars
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4.5 out of 5 Stars
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Photo submission from Stanley B.

Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.

4.5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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Genevieve & Cal did a great job! I would highly recommend. I’m a repeat customer, and I hope to not move again soon, but if I did I would use them again.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The team assigned to my home buying process were great and very responsive, my experience was easy and faster than I expected with little to no friction.

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5 out of 5 Stars
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5 out of 5 Stars
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The team at VU was absolutely awesome to deal with at every step of the process.

4 out of 5 Stars
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5 out of 5 Stars
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William C

I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.

4 out of 5 Stars
Would Recommend

This is my 3rd VA Home Loan and for some reason, the underwriter was being extremely picky about my time/travel share details. Started the process with a higher than normal debt to income ratio due to an auto loan my ex wife was supposed to take over (and eventually did). Just seemed out of the norm as I had almost the exact same background during my last loan application process...I'm sure there were differences but this was not expected and seemed really intrusive.
The process was pretty easy otherwise. The online to-do list and document center was user-friendly and easy to navigate.

5 out of 5 Stars
Would Recommend

Amazing! Through the whole process I was informed about any paperwork that needed to be done and all of our options. Fast! This is the most smooth home buying experience I’ve or anyone could have! Thank you again for helping us into our dream home!

5 out of 5 Stars
Would Recommend

Between Jeremy and my realtor I was very pleased with the purchase of our new home. I would highly recommend him.

5 out of 5 Stars
Would Recommend

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See all 1,810 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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