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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,097

Total Customer Reviews

97.6%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
811
4
223
3
36
2
16
1
11

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Showing all 1,097 reviews

5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Jeremy did a great job!

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Everything went by so smooth with no hiccups. Quick responses throughout the loan. Information was really detailed.

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Stanley B.

Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Nick Schuster and his team were always available to answer any questions. Always responding quickly no matter the hour. They put us at ease through the entire process and we will highly recommend them.

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I highly recommend the Veterans United team. They get their job done with little to no lag time between steps. With their online portal; you always knew where you were in the process and what was needed. If there were adjustments; they emailed before they sent the documents, so you understood what changed, why it changed, and what to review. Great Team!!

Branch Manager: Nicholas R. Schuster

NMLS# 9616

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

3.5 out of 5 Stars
Would Recommend

Loan Officer: Marjory Christensen

NMLS# 1918279

4 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Marjory Christensen

NMLS# 1918279

5 out of 5 Stars
Would Recommend

When I was looking for homes in the summertime, sellers were overlooking my VA loan bids. Jeremy helped me change my loan type to conventional. I finally got a home for me and my boys, and still met my monthly price point. He even came to my title closing. Great person!

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
William C

I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.

Loan Officer: Bruce Chubick

NMLS# 9774

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

4 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Marjory Christensen

NMLS# 1918279

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Nick went ABOVE AND BEYOND with our home loan and seeing that we got to the closing table on the day we had requested. While we were freaking out, he remained calm and collected. We were always able to reach him in a timely manner, and were never left feeling confused.
Thank you for all that you did for us Nick!! I hope this review “goes to the top!!!”

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Customer service is important to me and earns my trust and then my business. Veterans United betrayed that trust in two ways. First, by selling the servicing of my loan; and Second, by selling it to Wells Fargo, a shamefully unethical company I would NEVER do business with willingly.
I will never do business with Veterans United again.

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

HONOR!!!!!!!!! THANKS, TO ALL OF YA! MADE A OLD JARHEAD SMILE! GODSPEED! SEMPER FI ! SALUTE.

Loan Officer: Marjory Christensen

NMLS# 1918279

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Very helpful alwys recommend nick and veterans united for home loan

Branch Manager: Nicholas R. Schuster

NMLS# 9616

More Reviews

See all 1,097 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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