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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

1,593

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Everyone did a great job.

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Heinzwell R.

Veterans United has an easy way to apply for a loan and review all the information. The service is very fast. Thanks to Veterans United, our big dream of buying a new house came true. Nick Schuster and his team made the process easier and faster for us. He is a great Loan Officer......

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

They go above and beyond to help anyway the can

Loan Officer: Marjory Christensen

NMLS# 1918279

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

2 out of 5 Stars

This was a difficult process that seemed, at times, predatory.

Response from Veterans United

Thank you for sharing this feedback with us, Pamela and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

Loan Officer: Joe Peterson

NMLS# 1275877

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

If you are looking for consummate professionals to offer a seamless home ownership experience, ask for Nick Schuster and his team.💯💯💯

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Nick was very quick and professional. He had an answer for everything and got me the loan I wanted. He even responded to emails within 5 minutes no matter what time of day I sent one.

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Cal and the team at Veterans United made the homebuying experience very streamlined. They answered all my questions and were very kind and helpful.

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
Photo submission from Stanley B.

Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Such a great place for a home loan. Quick to answer questions and really walk you through the process.

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

VU makes the mortgage process easily and understandable. Their entire team shows exemplary patience and are trustworthy professionals.

Loan Officer: Marjory Christensen

NMLS# 1918279

5 out of 5 Stars
Would Recommend

N/A

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Thanks to cal and the rest of the VA loan team for helping my family and I get our first house.

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Would use their services again in a heartbeat.

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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5 out of 5 Stars
Would Recommend

Jeremy Anderson and his team made purchasing our forever home a dream. Everything was so smooth. He answered every question prompt responses. He even suggested the realtor to we used. This has hands down been the best experience. We are So thankful. Anna Scott was the best realtor and always went out of her way to help us. I couldn’t have had a better experience and I will be telling everyone I know to contact my team.

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Nick did a fantastic job of answering all questions quickly and with a thorough explanation for us as new home buyers! Overall the experience was less stressful and allowed us to be more excited about our new home!

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
William C

I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars
Would Recommend

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

1 out of 5 Stars

Make sure to always check everyone especially the builder, contractors and lender.

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Nick and his team were great. As i said before it was the most comfortable mortgage setup I have ever had.

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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See all 1,593 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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