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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

835

Total Customer Reviews

97.6%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
714
4
87
3
20
2
8
1
6

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5 out of 5 Stars
Would Recommend

Although Nick was out loan specialist we also dealt with Shyanne who was just amazing and friendly.

Branch Manager: Nick Schuster

NMLS# 9616

3.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

We felt we had someone on our side looking out for us during the whole process! Within 40 days, we were in our dream home!

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

The overall process was unbelievably easy as my loan officer Callahan Thompson was there every step of the way. I never felt that I was unsure on the process or what the next step on the process was and what I needed to do. As many I am sure, buying a home can be daunting, but Veterans United took all the eliminated all of the fears and concerns. Would recommend to anyone looking at purchasing a home to utilize Veterans United if they want a team that cares. Callahan Thompson proved himself a true professional and extremely knowledge able as a loan officer. As I could not imagine not working with Veterans United, I could not imagine going through the process with anyone but Callahan. If I every had a question or concerns, Callahan was right there every step of the way. His dedication to his clients as far as I have seen is unparalleled, as to most organization that I have previously worked with in other matters. All that Callahan did for us is truly appreciated and we feel indebted to him for helping us finally achieving our goal of being a homeowner.

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Surprisingly to me be got my Mortgage approved much faster than I anticipated Mr Schuster is a truly a professional at hisJob recomend him to any looking to buya house. Thank you again Mr SchusterI am very please with yor service Earnest C, Joseph.

Branch Manager: Nick Schuster

NMLS# 9616

4 out of 5 Stars
Would Recommend

Awesome people to work with very friendly, and no hassel

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I recommend 110 % They make you feel as if you are the only loan they are working on......these folks are wonderful

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

I would recommend all first time home buyers to use VAUnited.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

3 out of 5 Stars
Would Recommend

Mr. Cooper couldn't come close to beating the rate that Veterans United Home Loans offered us!

Loan Officer: Callahan Thompson

NMLS# 1487191

3 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

3 out of 5 Stars

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
William C

I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars
Would Recommend

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

We worked with Nick over a year, and the entire time he was always willing to be available to answer questions and provide helpful recommendations. We are so very glad we chose Veteran’s United, and would HIGHLY recommend the Omaha office and specifically Nick to ANY veteran looking to purchase a home.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

4 out of 5 Stars
Would Recommend

Loan Officer: Stan Hawkins

NMLS# 1717091

5 out of 5 Stars
Would Recommend

Loan Officer: Callahan Thompson

NMLS# 1487191

4 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I am so happy with the services provided

Loan Officer: Stan Hawkins

NMLS# 1717091

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Loan Officer: Stan Hawkins

NMLS# 1717091

3.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

1.5 out of 5 Stars

I went into this understanding that I would have some work to do, but not everything. VERY disappointed to the point where Veterans United ruined my home buying experience...and this was our first home!

Response from Veterans United

We appreciate you taking the time to provide this information Jeremy. We want to ensure that other Veterans do not have similar issues in the future. Please contact our Client Advocate team if you would like to discuss this in more detail.

5 out of 5 Stars
Would Recommend

This may have been our first home purchase, but we know this team completed the process with professionalism, kind personalities, and precision in regards to details. All questions and concerns were communicated quickly and effectively, with a sensitive touch. We do not have any complaints or hesitation recommending their services.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Stanley B.

Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.

Loan Officer: Callahan Thompson

NMLS# 1487191

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11507 S 42nd Street, Suite 107, Bellevue, NE 68123
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.