This is my 3rd time using Veterans United. Each time I have worked with Callahan Thompson and his team. I also worked with Ellen Wheelis- who was the most polite representative I’ve ever worked with for any company. Cal was super responsive, and loaded with answers for any questions I had. I am beyond happy with their service they provided me. There is a reason I have trusted Cal and his team to help me- they are amazing! Our family is forever grateful for their help and assistance in our purchase of our dream home. In the future if I ever need assistance- I won’t hesitate to reach back out to them.
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Nick and Ellen were extremely helpful in this process. They were excellent communicators, and I never felt like I was in the dark with anything. They were excellent communicators and I never felt like I was in the dark with anything. If I had a question, they were quick to respond and were always able to explain things to make it easy for my wife and I to understand.
Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.
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I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.
Nick was incredible to work with! He patiently answered countless questions by text, email, and phone, and his responses were always prompt, thoughtful, and informative. We really appreciated the time he took to explore every option for us throughout the process.From start to finish, we felt confident in our purchase, and that peace of mind was truly invaluable. Thank you, Nick and the entire team, you were all wonderful to work with!
