Marc and Peter took there time to stay connected through the whole process. Anytime anything new came uo we knew about to be able to take care of it right away. They were proactive as much as we were, which helped with process and moving quick.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
The process was super simple and all of the employees were really awesome.
Fantastic Team !!! Outstanding Service
Wyatt and Ellen were great to work with!!!
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I was hoping for a larger payment reduction with an almost 1% rate reduction, but the team at VU did an amazing job, as always.
Veterans United is the only company I would recommend. From start to finish the process was very easy! I am fortunate to have Aaron Maxson and his team ride with me. If I had any questions or concerns, it was almost immediatly addressed and remedied. Aaron and his team not only made me feel welcomed, I felt like family with them. I will only deal with Veterans United in the future.
I know I will not even need to shop around for better deals. The service is the best you will ever get! Thanks again to Aaron and his team and all of Veterans Unted!
Sincerely,
Tom S
Exceptional service. Responsive and knowledgable. Portal worked great to track progress, items I needed to do, and uploading docs was easy. Josh was outstanding and a calming force when we had issues with the appraiser.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Alex, Liam and Ashley were great to work with!!! Thank you Veterans United!!!!
Kenzie and Jake were great to work with during the home buying process! Thank you!!!!
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The Veterans United loan department is an extremely professional, helpful, and knowledgeable group in guiding you in a thoughtful, supportive, productive, and manageable manner throughout the entire process. I highly satisfied with the outstanding assistance they continously provided to me.
Veterans United has been such a blessing throughout the ENTIRE process of buying a home. From getting pre approved, to closing VU has guided me every step of the way making sure everything was right. They make it so easy and I can't say enough good about these people. I especially want to point out Larry McGallagher, Biacna Davis, Trenton Monning, and Crosby Mills who helped me out. All of them were amazing! Biacna talked me through the insurance process and was so personable! Lovely team, so thankful!
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Drennan and the rest of the loan team was great, informative, and on top of paperwork getting everything done in a timely fashion!
They made everything super easy and very helpful with any questions I had. They legitimately cared about my experience on buying my first home. Robert was awesome and always checked on us constantly and made sure all of our home buying needs were met.
