They are all very helpful and make the entire process very easy.
Too many people handling one loan.
The quick service, easy and secure access to the online forms was awesome! The fact that we live a distance away from the actual business, That we could get a lot of this done on our time without having to come into an office every single time to update something or sign for something. Again major kudos to the overall experience.
Very nice people to work with
Great experience and quick to reply if any questions came up.
I love the team and the process. The team was amazing to work with.
This was our 3rd VA loan on this house (refi). It was by far the most frustrating. As a company specializing in VA loans I would expect the broker to know the product. He did not as the underwriter kept asking for additional information and tests. In hindsight I should have paid a higher origination fee and stuck with USAA. The savings was not worth the hassle.
Outstanding in every way imaginable. Very professional when needed to be, humorous at times, friendly and courteous staff especially Butch and Shyanne. They were very helpful to accommodate every part of the process. It could not have been any better. I would call this relationship with Veterans United, very pleasant, a simple statement but not one this is often used with a refinancing expedience.
I already have recommended Veterans United to my sister who is looking to re-finance 3 properties.
It was amazing...made my stress so much less.
They have a thorough understanding of the various mortgage options and especially the VA benefits so it's done right to save you time and money but also helps prevent future headaches!