The whole team at VU is on top of things no mis steps pleasant and personal on time and understanding. Could not have had a better experience as a first time buyer.
Very proactive. Competitive rates.
I always have had a excellent experience with veterans united.l
I mean excellent 👍🏾👌🏾
All of the problem were from third parties including VA, which took too long to review and eventually reject our application. When we then converted to conventional loan the timing was not optimal due to holiday schedules. Otherwise Justin and his team put a lot of work into getting out loan to close.
I happened to click one day while surfing real estate sites. It was a lucky click because the whole team is enthusiastic, well trained and organized, a real pleasure to work with through this complicated home buying process.
Only the delay at closing prevents me from giving a top score.
Everyone I worked with went above and beyond to help us complete all we needed for our loan. I really appreciate that.
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Everyone is thorough and friendly
Crystaline was fantastic to work with. She was knowledgeable and helped us with a refinance.
Jamie Hughes and his team at Veterans United are the best. They treat you like priority 1 and walk you through the entire process. From start to finish. I highly recommend giving Jamie a call for all of your home buying or refinancing needs.
Poor communication, misleading promises, zero sense of urgency by VU to get things done. Had to re-upload documents multiple times, had to ask about appraisal getting done multiple times, paid for it well in advance and didn't get done on time and pushed our closing out another week. Bought points and still paid a loan origination fee because "oh we'll lose money on this if they allow that" except they'll make that amount off of me in interest in the first two months.


