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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

861

Total Customer Reviews

97.6%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
737
4
89
3
20
2
9
1
6

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Showing all 167 reviews from Iowa

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5 out of 5 Stars
Would Recommend

Overall the process was simple. Any item that was needed was easy to upload. I had every question answered immediately. If my loan team wasn’t available by phone, I would email and get a reply back within an hour or two. Overall the process was fantastic!

Branch Manager: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Although Nick was out loan specialist we also dealt with Shyanne who was just amazing and friendly.

Branch Manager: Nick Schuster

NMLS# 9616

3.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

We felt we had someone on our side looking out for us during the whole process! Within 40 days, we were in our dream home!

Loan Officer: Jeremy Anderson

NMLS# 1493972

3 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

3 out of 5 Stars

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

3.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

1.5 out of 5 Stars

I went into this understanding that I would have some work to do, but not everything. VERY disappointed to the point where Veterans United ruined my home buying experience...and this was our first home!

Response from Veterans United

We appreciate you taking the time to provide this information Jeremy. We want to ensure that other Veterans do not have similar issues in the future. Please contact our Client Advocate team if you would like to discuss this in more detail.

5 out of 5 Stars
Would Recommend

Loan Officer: Stan Hawkins

NMLS# 1717091

5 out of 5 Stars
Would Recommend

Veterans United made the process easy and straight forward the entire way.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Great experience overall. I was very impressed with all the staff I corresponded with, and spoke with via phone and email. I will definitely be recommending to fellow Veterans that are on the fence about getting a VA loan, your staff made it painless.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I was very nervous going into this and they made this huge life step seem like such a simple process

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

They communicated in timely manner.Always answered every question I asked.It was a easy and stress-free process with Veterans United.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

You guys made a hard process very simple

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Very streamlined experience overall.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Production Manager: Michael Anderson

NMLS# 399792

5 out of 5 Stars
Would Recommend

Our loan officer Jeremy straatmann went above and beyond his job! He never gave up on me and wife and our loan. He was not only our loan officer but he became a friend! Working with him you can see that he has a passion for what he does and helping veterans like me purchase and own their own homes. He was absolutely amazing through out the whole process!!

Loan Officer: Jeremy Straatmann

NMLS# 1645476

5 out of 5 Stars
Would Recommend

Loan Officer: Callahan Thompson

NMLS# 1487191

3.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Straatmann

NMLS# 1645476

5 out of 5 Stars
Would Recommend

Nick did a great job from the very first email to closing on my home. This is my second home I have bought with a VA loan but the first with Veterans United and I will never go with another lender for a VA loan. Thank you so much.

Branch Manager: Nick Schuster

NMLS# 9616

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11507 S 42nd Street, Suite 107, Bellevue, NE 68123
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.