Jeremy Anderson
Senior Loan Officer Jeremy Anderson, the son of two Air Force Veterans, was born in Misawa Japan. At the age of 3, his family moved to Offutt Air Force Base in Bellevue, NE where his parents proudly retired after each serving 20+ years. In 2005, Jeremy graduated from University of Nebraska-Omaha with a degree in Business Administration with an emphasis in Marketing. While at UNO, he was also a member of the football team from 2000 - 2005. After graduation, he went on to earn his MBA at William Woods University. Jeremy’s military upbringing makes him extremely passionate about educating Veterans and active duty service members about their earned benefits. He especially enjoys assisting first-time homebuyers! He and his wife, Tatum, have two children – Mila and Phoenix. In his spare time, he enjoys watching college football, being active through sports, traveling and spending as much time with family as possible.
Jeremy Anderson
Loan Officer NMLS #1493972
| Office | 402-291-3080 x5006 |
|---|---|
| Mobile | 402-598-2194 |
| Fax | (402) 454-7846 |
| jeremyc.anderson |
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| Address | 11507 S 42nd Street, Suite 107, Bellevue, NE 68123 |
Reviews
See what 405 customers have said about Jeremy Anderson
This was, unfortunately, a very frustrating experience for a nearly $500,000 transaction.I initially connected with Jeremy months before purchasing and specifically reached back out once we unexpectedly went under contract. I was told my realtor would be reaching out, but over 30 days passed without Jeremy and my realtor ever connecting, and I only discovered that myself after proactively checking in with my agent. At that point, we were within days of potentially losing our financing contingency and risking a $10,000 earnest deposit. I ended up coordinating communication between the parties myself just to keep the transaction moving.Communication throughout the process was consistently poor. Questions were often answered with only a few words and little to no explanation, which forced me to independently verify numbers, timelines, and next steps throughout the transaction. Important information that should have been communicated proactively repeatedly had to be requested multiple times.In the final days before closing, we received multiple revised Closing Disclosures at once with changing numbers and no explanation regarding which version was final. We also had to repeatedly ask for basic closing information, including instructions for how funds needed to be delivered, despite closing being only days away.At closing, there were also issues with incorrectly dated and notarized documents that required last-minute correction in order for funding to proceed.The loan ultimately closed, but the overall process was disorganized, reactive, and far more stressful than it should have been. For a transaction of this size, I expected significantly stronger communication, coordination, and professionalism.
Response from Veterans United
Hey Matthew,
Thank you for taking the time to share such detailed feedback. I’m very sorry to hear how stressful and frustrating this experience felt, especially during such an important purchase. Clear, proactive communication should help create confidence throughout the process, and it’s understandable that repeated gaps in communication and uncertainty around next steps would leave you feeling unsupported.
I’m also sorry for the confusion surrounding the Closing Disclosures and final closing details. Receiving multiple revised documents without clear explanations, especially so close to closing, would understandably add unnecessary stress to an already significant transaction. I can also appreciate how concerning the last-minute document corrections at closing must have felt.
While I’m glad the loan ultimately closed successfully, I understand why the overall experience did not meet your expectations. Your feedback regarding communication, coordination, and responsiveness is important, and I’d appreciate the opportunity to learn more about your experience directly. If you’re open to speaking further, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received after hours are typically returned the next business day.
Sincerely,
Claire S., Client Relations Manager
This is now my 3rd time working with Veterans United. Every single time, it's been such an easy process, and this time is no exception. I think this was the smoothest so far even. I had no issues reaching out when I had questions, everything was plain and simple. The unexpected gift for our pups was icing on the cake. I'd happily use it all again.
