Home buying can be a challenge and if you are shopping around Veterans United should be in the running. i was a first time buyer an they did their best to answer. every question i had
Veterans United does everything they can to get you into a home you love. Everyone we worked with was kind and always called us back with answers quickly. We really enjoyed working with them.
We truly had a great experience with Veterans United. They were there to help throughout the process and made it as painless as possible. I would recommend them to anyone of my friends or family for future house purchases.
Great group of professionals. They made the process enjoyable
Despite a few challenges, the employees of Veterans United stood by our side all the way!
I would definitely recommend Veterans United to anybody looking for a VA Loan/buying a home. Outstanding customer service and very professional. Jeremy went the extra mile to ensure a hassle free process!
The team of Jeremy Anderson worked exceptionally hard around the clock to make sure that me and my family were able to get the home for the best value, location, and rate. I am happy with their work of finding perfect matches of agents in real estate to match our needs in a home and assisted in asking the right questions to get absolution solutions. Also, made the process easy to understand and took tons of stress and hassle in buy our home.
I genuinely wish this review could be more positive. Again, Mr. Schuster and Ms Hedzina were fantastic, but a client should not have to fire two loan officers to find a competent group. I recommend the Omaha, Nebraska Veterans United office very highly, but I would not recommend anyone deal with the Columbia, Missouri office, especially Zack Debard and Douglas Brady.
Response from Veterans United
Hi Jason, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger that way as one team. Our Client Advocate team would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.
As first time home buyers, my husband and I were nervous for it all. I’ll admit it, we didn’t know the first thing about buying a house or all the back-end work that it took. We knew what we wanted, but we didn’t know how to get there. From day one, Cal helped us through every step of the process and truly made the home buying experience so smooth for us. He answered every question we had and always made himself available for us with quick response times and spoke with our realtor directly to work out any details. We couldn’t have asked for a more stress-free, home buying experience! I can assure you that you won’t be disappointed with Cal as your lender! Truly thankful for the Veterans United team and all that they’ve done for us.
Overall the process was simple. Any item that was needed was easy to upload. I had every question answered immediately. If my loan team wasn’t available by phone, I would email and get a reply back within an hour or two. Overall the process was fantastic!
Veterans was sooo easy to work with. Highly recommend them to any future homebuyers!
In my opinion, you cant find a better company, or representative than Veterans United and Nick Schuster. The attention to detail and process they put behind their clients is second to none. I've never felt more at ease than dealing with a company that can make one of the biggest and most difficult purchases of your life, so easy and accommodating!!! Highly recommended!!!