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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

2,056

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 2,056 unfiltered, unedited reviews

5 out of 5 Stars
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4 out of 5 Stars
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Was pretty good over all. Veterans insurance not so good. Was literally told that to get homeowners insurance I had to move my auto insurance too. Then when I informed the guy that I had already secured home owners insurance quotes and let him know how much my new premium would be, he said he could not beat that premium. I decided to let him check on auto insurance rates for me and he gave me the same monthly amount that I had already been quoted directly from progressive but wanted $150.00 more down to start the coverage that what I had been quoted directly from progressive. Between those two things I was left with a bad impression of Veterans United insurance. Everything else with Veterans United went great.

3.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I cannot thank VU enough. Their team is amazing and they made this entire process quick and easy. They walked us through everything step by step and we couldn’t have done it without them.

4 out of 5 Stars
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5 out of 5 Stars
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Cal Thompson and everyone was veterans. United was very helpful. They made sure that I understood everything and if they didn’t know the answer they found it for me. They went above and beyond to get me closed earlier than the actual contract date. We also used veterans united in 2020 and bought a house. I would not go with anyone else.

5 out of 5 Stars
Would Recommend

Very friendly staff and super easy to work with. They helped us get an approval letter in less than a day to help us get our dream home! Would absolutely recommend.

5 out of 5 Stars
Would Recommend

Nick Schuster and his team are the best in the business. They were very transparent and accommodating throughout the entire process - always available for any questions and always answered everything in detail. They made me feel comfortable and in good hands. Nick made sure that everything went through flawlessly.I highly recommend Nick Schuster and his team for all mortgage needs.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Nick Shuster is the absolute best. This is the second house we have bought utilizing Veterans United. The house buying process was made so smooth with this.

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5 out of 5 Stars
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5 out of 5 Stars
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Both Nick and Genevieve have been a tremendous help to us on questions and concerns we had. They responded in an expeditious manner and exceeded our expectation. They make us feel like we’re an important customer with their friendly attitude. They sure made it stress free for my wife and I. Thank you Nick and Genevieve!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Nick and team were amazing! We had a great experience, even our seasoned realtor raved about them!

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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More Reviews

See all 2,056 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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