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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

2,123

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 2,123 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Wyatt from the beginning made home-buying easy. His knowledge, care for details, and explanations made me and my family feel absolutely comfortable throughout this process.I asked Wyatt at least 100 questions throughout my home-buying experience and he was able to expertly answer them all with no issues. Topics such as disability ratings and benefits, mortgage rates, lender credits, closing costs, and the list goes on and on. He made me feel like I never asked a dumb question (even though I had a few) and if he was busy would always get back to me as soon as he could.Not only would he answer every question I had but he would take the time to truly explain every question. I never once felt like I didn’t understand what was going on in any of the phases of home-buying. From pre-approval to closing I felt like I was part of Wyatt’s family and a priority as Wyatt would answer my calls (even on the weekends) and would take hours of his day to truly break down the fine details of any topic. And if I still didn’t understand something he would fine new ways to present the information so that I eventually could.Wyatt was absolutely incredible to work with and I can’t honestly recommend him enough. The last thing I wanted throughout this home buying process was a ton of stress as I recently separated from 12 years of active duty service and I already had enough on my plate between having a new baby, finding a job, and Wyatt did exactly that by making not only this process stress free but honestly comfortable all the way throughout.Thank you Wyatt from Dorina, Noah, and I. We truly appreciate all of your hard work, late nights, and calls on the weekend to make our home buying experience truly easy and unforgettable as we found our dream home!

5 out of 5 Stars
Would Recommend

WyattI had an excellent experience working with Wyatt throughout the home buying process. From start to finish, he was professional, knowledgeable, and incredibly responsive. Wyatt took the time to explain every step clearly, answered all my questions with patience, and made what can be a stressful process feel smooth and manageable.I truly appreciated his transparency and dedication—he always kept me informed and worked hard to secure the best possible outcome for me. I couldn’t have asked for a better guide during such an important milestone.Highly recommend to anyone looking to purchase a home!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I’m so happy branch manager Nick Schuster assisted me with all this paperwork. I had no idea what to do, and how to do things regarding buying a house. He explained everything with great patience, and helped me so much. I was able to call him anytime, and he was and is my trusted person.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Heinzwell R.

Veterans United has an easy way to apply for a loan and review all the information. The service is very fast. Thanks to Veterans United, our big dream of buying a new house came true. Nick Schuster and his team made the process easier and faster for us. He is a great Loan Officer......

5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Cal from veterans united really was great at helping us get our first home I would definitely. Recommended him to help again thanks cal

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Everything was perfect and easy. Recommend to anybody!

5 out of 5 Stars
Would Recommend
Photo submission from Stanley B.

Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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This is the 2nd VA Loan Cal has helped me with in 3 years and both times has been a great experience! Easy to work with, attentive, keeps you updated and answers all questions quickly. Couldn’t ask for a better person or company to work with. Have the VA home loan process down to a science! Would highly recommend to any veteran out there looking to buy a home!

5 out of 5 Stars
Would Recommend

Nick and his team were awesome. Always had everything done quickly and had a smooth closing. Everything was perfect. Thank you so much!

5 out of 5 Stars
Would Recommend

Wyatt was exceptional and really ontop of everything. He kept me on track with the process, and explained everything in a step by step universal way. I highly recommend Wyatt to anyone in the future.

5 out of 5 Stars
Would Recommend

very easy to work with, not even all that much paperwork

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3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They walk you through the entire process

5 out of 5 Stars
Would Recommend

Professional, great app..listen to your feedback. Give you very clear to do items, which are easy to complete electronically. Making the process much easier to complete.

5 out of 5 Stars
Would Recommend
William C

I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.

5 out of 5 Stars
Would Recommend

Cal and his team were incredible. They walked us through every detail of our loan and made everything extremely easy to understand. They always responded quickly, as well. Could not recommend Cal enough.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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10/10 experience! Nick Schuster went above and beyond, and I can’t thank him and the team enough. Thank you guys!

More Reviews

See all 2,123 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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