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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,988 reviews
768 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,988 unfiltered reviews

5 out of 5 Stars

John and the team were wonderful. They helped me with any question no matter how "ridiculous" I thought it was!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars

I am very pleased with how easy the process was, and how quickly everything moved, in the short time we had available to get our home!

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

4.5 out of 5 Stars
headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

0.5 out of 5 Stars

Horrible experience. The most disorganized process I have ever been a part of. We were misled the entire time. We were assigned a loan officer that was going to be in vacation throughout the whole process and our file was given to the most incompetent person who didn’t even have the licenses or education to guide us through. We Given a close date, told the process was going smoothly, told we were pretty much wrapped up and to go ahead and give our notice on our current place then proceeded to drag their feet and close date causing our family immense stress and without a clear place to live. If I had to go back, I would NEVER go through them again and I absolutely will NOT RECOMMEND.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Ken Ordyk and his team did an amazing job with our loan process. He did a great job communicating and answering all of our questions quickly and effectively.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

Jake was awesome

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

These guys are AWESOME. Very professional. They made this process truly enjoyable.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars

Our experience with VU was nothing short of amazing. Cole & Katie guided us every step of the way. Their knowledge, professionalism and communication made the process pleasurable. We are very impressed and grateful to this team! I would recommend VU to all veterans looking to purchase a home.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

Veterans United (VU) made the purchase of our new home as easy as possible. Any delays with the purchase were with the builder, and VU kept us informed through the entire process via text, email, and phone calls. My online MVU account was a great tool.A big shout out to Toby and Zach for making our home purchase a smooth and easy process.

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

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5 out of 5 Stars
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

4.5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

I would highly recommend Veterans United to family and friends. I’ve actually already recommended Shawn Hall to a few of my friends. This was my first home buying experience and I really didn’t know what to expect. Shawn Hall was phenomenal! He was very attentive, he made sure I understood everything that was going on and set my expectations well. He is very passionate about helping people and that showed thought the whole process. His communication was top tier! My situation was different because we were supposed to close on one house and it fell through due to the seller, however Shawn was extremely positive and guided us through and we closed on the second home. Shawn did make me feel like a number that most lenders would make you feel like. He made me feel like a person that deserved the home that I wanted and made sure to do all that he could to make sure I was taken care of and for that I am truly grateful! Shawn was the highlight of my experience and he is a huge asset to Veterans United! His team was also great to work with also. Sarah was definitely on it! She made sure information was put out accurately and in a timely manner to make sure all parties were on one accord! The team is an All Star team!!

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Chase was such a big help! He did everything he could to help us get a fast closing date and was very helpful throughout the home buying process. I highly recommend Chase and would buy another house with him when it’s time!

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars

Everyone was amazing. Emmett, Kara, everyone.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Above and beyond. I greatly respect and appreciate the man.

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

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