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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,167 reviews
765 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,167 unfiltered reviews

Starting on Page 68 of 73. Return to Page 1

4.5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

3.5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars

Great overall experience, even when some spaperwork got frustrating it was handled quickly and taking care of within a day or two.

headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars
headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

4.5 out of 5 Stars

There were parts of the process that were frustrating and difficult, but it wasnt the fault of Bruce and Veterans United, in my opinion. Dealing with NIFA proved to be cumbersome.

headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

3 out of 5 Stars

The whole process was good in the beginning but when it got to the whole closing process it was hectic and stressful and we heard too many times that this was skipped or overlooked. If I had to rate just closing process I would give it a 1

headshot image of Scott Miller

Loan Officer: Scott Miller

NMLS# 1244063

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

2 out of 5 Stars

I felt that my loan officer did not make processing my loan a priority, I felt that at the end of the process it took a long time to hear back from him about different things and that several things we not done in a timely manner.

headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars
headshot image of Scott Miller

Loan Officer: Scott Miller

NMLS# 1244063

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

4 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

4.5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars

The office in Bellevue is in a really easily accessible location. The place was clean, and it was a very professional environment.

headshot image of Scott Miller

Loan Officer: Scott Miller

NMLS# 1244063

5 out of 5 Stars

Bruce Chubick did an outstanding job! Would do service with veterans United to just to have him on my side

headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

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5 out of 5 Stars
headshot image of Scott Miller

Loan Officer: Scott Miller

NMLS# 1244063

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

3.5 out of 5 Stars

VU didn't comp some fees like I have had Wells Fargo do in the past, which was disappointing. Also VU's doc signing interface (website) is clunky and buggy. So bad was almost a deal-breaker. I strongly recommend using Docusign or Dotloop.

headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars

Scott was amazing he worked with us and helped us understand everything clearly he was great to work with! I would definitely go back to him!

headshot image of Scott Miller

Loan Officer: Scott Miller

NMLS# 1244063

4.5 out of 5 Stars
headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

4.5 out of 5 Stars
headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

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See all 2,167 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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