My whole team was amazing and I would recommend to anyone!
Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.
I absolutely LOVED my experience with veterans united! Erin was such a complete joy to work with and I just can’t stress how wonderful her personality is! Her kind and enthusiastic spirit was so motivating and lifted my spirits for sure. Thank you Erin!!! I was blessed with such an amazing team. ❤️
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Kala Booth was my loan agent. She was excellent. She was on top of everything. She was a great source for movers, insurance, etc. The checklist and to-do list were great tools.
My loan team was absolutely great!! They even sent me housewarming gifts with my name on them.
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Dane and his team are fantastic and I recommend them to everyone.
My team made this home buying experience very easy and straightforward!! Everyone was friendly, helpful, and attentive when I had questions.
This whole process was easy and stress free. I always felt like I was in good hands and didn’t have to worry about anything. I was supported throughout the whole process And any time I had a concern, I knew I could just call or text and get an answer quickly even on the weekend I wanted to put the offer in on my house.
They take to long and lots of problems
Response from Veterans United
Hi Willard,
I’m sorry to hear this and understand how frustrating delays and ongoing issues can be. That’s not the experience we want for anyone. If you’re open to it, our Client Advocate team would like to learn more and help where we can. You can reach them at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
Our Team was very nice and helpful throughout the whole process. A special thank you to Aaron, April, Vicke, Brandon.
