When my family decided to start looking for a home, we started looking at mortgage companies that specialized in VA loans. The initial company we decided to go to by default, noticed we had some credit issues but instead of explaining how to fix them or even how close we where to being able to get the loan they just denied us.
We helped by an individual who directed us to Veterans United, who immediately put us in contact with a Credit Specialist named Tandi Lord, who explained to us what we needed to do to fix our problem and how best to do it. Tandi was very patient and in a short amount of time, we fixed what was needed, with Tandi's expert help and we where eligible to be sent to the Loan Specialist Jeremy.
Jeremy was helpful and he worked tirelessly, with our realtor Dave from Nebraska Reality and my wife and I. If we had a question, Jeremy had an answer to us, frequently within twenty four hours but most often Jeremy would have it the same day we asked. Jeremy, even went so far as answering our emails over the weekends, usually before Monday morning. Like everyone fears that sudden surprise at the end but with Jeremy he was assured that we wouldn't have any issues with the underwriters or anything else and he was right. It was a joy to work with the Veteran United Home Loan and all of its employees, Jeremy Smith and Tandi Lord.
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Veterans united home loan is a great choice for our first home loan. We had a great experience with the whole process. The online format was easy to sign and vie documents, no need to stop by the office to review new documents. Also, the team was very easy to work with. We love that the process was easy but we wish we could have avoided paying down the rate, however, it will pay off in the end.
