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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,832 reviews
624 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,832 unfiltered reviews

Starting on Page 3 of 15,095. Return to Page 1

5 out of 5 Stars

Great team who works hard to get you into your dream home

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars

This has been the easiest thing I’ve ever had to do! The entire company is beyond all expectations! They cover literally every aspect of the home buying process, they’ll even help change your address for you! Every step was carefully explained, and made as easy as it could be.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Veterans United staff was couteous, kind, efficient and very diligent about all they did. We greatly appreciate their service and would highly recommend Veterans United, especially Phil Smyser, Loan Officer and Tyler Meyer, Loan Coordinator. TY you all!

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

You really kept me up to date on what documents were needed and what inspections and insurance was needed. Thank you for helping me purchase a new home.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Process was very easy and staff was very friendly and professional at all stages of the loan.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Wonderful Experience. I never expected things to ever go this smoothly as a first time home buyer. The team that handled my closing and underwritting was amazing.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

A+++ Justin and his team at Veterans United communicated very well every step of the way, answered all of our questions promptly, and did a phenomenal job to ensure we met the closing date in a very short time frame. I would definitely trust Veterans United again if I was making another home purchase.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

0.5 out of 5 Stars

My experience with VU was horrible!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

My veteran experience, unfortunately, fell through but VeteransUnited found me a loan that was compatible and kept my payments where I wanted them and helped every step of the way I would not go anywhere else. It was the best experience I’ve ever had. There team members helped us every step of the way. and communicated with me best experience I’ve ever had highly recommend VeteransUnited. if you would like a company to stand beside you and help you every the step of the way, this is the best company made our dreams come true.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4.5 out of 5 Stars

More communication is needed within VU. During my refinancing process I received a call another department about my late payment that was not to be paid.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Best experience (4th time buying a house).....the team moved like a well trained military unit. I sincerely appreciate the professionalism, competence and level of integrity exemplified by each team member I worked with in this process. Also impressed with the diversity of the team and how well they worked with each other. I really don't have the words to express my gratitude as I have had many issues in the past with professionals in the home buying process....Big Thank you to Blake and Katie sincerely appreciate all of there efforts and patience in answering my many questions.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Quickest most professional process always responded when I had extra questions

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Great service! Madi and Jeff were simply amazing to work with throughout the entire process!

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

- Incredible Experience!!!- Jason, Megan, Crosby, Katie, Garrett- were there every step of the way; if I had a ?, and there were many- Jason- more than most, would get back to me, if not, then Megan would be next to back up, Jason....Went Beyond means to assist/help myself with my dumb and reoccurring same questions...(lol)- Crosby- Wow, Crazy, Wow, would keep checking, and sending info to help with move with her leading the charge of conceige...- Katie n Garrett- were the Introductary stage, if I remember and they assisted.. I don't remember much influences,but definitely reached out, if needed..- The VA United Team got to know me and sent a Home Welcome Package- to the Family, even down to the dog cat, and tortorise....

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

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5 out of 5 Stars

Luke Thurman got me an awesome rate and was very helpful explaining the process but didn’t make me feel patronized. He is the real deal.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars

My team helped in so many of ways and I am truly grateful to have used veterans united again. Thank you for everything.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Aaron, Dennis, Ashley, Michelle, Lindsey, Tere’sa - the full team were amazing from beginning to end! After so many horror stories from friends about the home-buying process had us anxious but between the task lists, continuous follow-ups, and communication - this was one of the easiest processes my wife and I have experienced! No words describe how grateful we are for the team that helped us find our dream forever home! Thank you!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Veterans United goes above and beyond in every aspect. Andrea and Jeffery are absolute rock stars and I couldn’t have asked for better people to help us. They are the kind of people you need in leadership roles setting the example!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

Everyone on our team did a fantastic job!
Any questions we had were answered completely and promptly.
I look forward to the next opportunity to work with them!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Id like to thank Corey,Amy and Nichole and all the folks behind the scenes that made the entire process seamless and very fast. Id 10/10 recommend Veterans United.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

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