Honestly, it was very frustrating. Everything was good until we put down a down payment for our home. Once we did that, veterans United had 2 weeks to get the loan approved. The very last day of the two weeks they had, they all of a sudden needed all this other information, which takes time to find. It is frustrating that we have to meet deadlines, but they push everything off to the last minute. Also frustrating that when we gave information that was needed, it wasn’t good enough for the review team, often having us submit something 3 times! They were able to get us approved when no one else was able to, so very happy about that, but like I said the process was a pain in the butt!