Chris and Evan was absolutely great to work with I couldn’t have asked for better people to work with.
The personnel demonstrated an exceptional degree of diligence, procedural precision, and professional integrity in facilitating the approval and execution of my personal mortgage loan for the purchase of my new residence. Their methodical attention to financial compliance requirements, risk assessment protocols, and documentation accuracy ensured a seamless and transparent transaction process.As a result of their disciplined stewardship and client centered approach, I am afforded a profound sense of psychological and financial security. In the context of military deployment, where operational demands necessitate geographic separation from family, the assurance that my loved ones reside in a stable and structurally secure home environment significantly mitigates stress and enhances mission focus. Their professionalism has yielded not merely a financial transaction, but long-term residential stability and peace of mind.
I would love to give a 10 because the realtor, and Phil were really great. Only thing I found frustrating was Becky, she must be new or just lazy and ignorant. Other than her I feel very happy with the whole experience. Thanks Phil and Lisa.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Our loan team was phenomenal very patient and very knowledgeable when we had questions
Ryan and his team have always kept the upmost professional standards. When I informed Ryan that I would be traveling for work and I would need to close as soon as possible, he and his team got me closed within 2 weeks.
They were amazing 😻
Very professional crew. Thank you.
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They were the best when helping us. Contacted us in every way. When we had a question they answered it for us. Walked thru everything. Strongly recommend they with a grand standard of respect. Thank you.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Dava and her team are fantastic! They are personable, professional, and very thorough throughout the home loan process. Our Realtor, Title Company Closing Agent, and the Seller all agreed that they enjoyed working with Dava and her team and found this to be perhaps the smoothest sale and closing they've ever experienced.
Veterans United was home loan process simple and stress-free. They communicated clearly, answered all my questions, and got everything handled on time for closing. I truly appreciate their hard work!
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Mickey was fantast, and reliable(give the man a raise!), he was very on top of it for us but the underwriting process wasn't great but maybe that's typical. Got asked same questions several times that we wrote out. And communication could have been better between departments. I will say we did go thru several houses before finding right one so that whole deal is a process within itself. But it the end we got our home so thank you!
Jimmy was great! Super helpful and always reached out to give me updates and answer my questions. Awesome guy!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Overall it was a great experience, there were a couple of moments that were a bit confusing but everyone was quick to answer any questions and straighten out any issues i had. Very easy to work with and i really enjoyed the experience!
My home buying experience was very positive. I appreciated the updates and communication. Rewarding experience!
