Phenomenal support through the process. Great communication and honest, friendly feedback on the process and next steps.
Veterans United hit all my expectations and more. Everyone was extremely friendly, quick to respond and broke down any area I had questions on. I don’t regret my decision to work with VU at all.
Ashlyn and Kimmey were very helpful and I appreciated the updates and direction they provided. The closing was exactly on schedule. All who assisted did an excellent job in my opinion. Highly recommended!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
I loved my loan team. They worked together flawlessly to make sure I got the home I wanted without any hiccups.
I started seriously looking for a new home on a Thursday in late January 2026. It dawned on me that to help determine my affordability, I should get "pre-qualified". During a session of looking at what houses were available in my area I found a house that looked like a good fit for me. At the bottom of the listing was a link to get pre-qualified. The link had a Veterans connection so I pursued this offer by clicking the link. I was "immediately" called by Veterans United Home Realty's Christian Baker. Wow...things started moving with pre-qualifying that determined my affordability that narrowed down my home choices. Right away I had a pre-qualified dollar amount and a source for a professionally formated "offer" letter to provide to sellers. Everything about the service Veterans United provided me was thorough, and easily completed in a todo style communication between me and underwriter for my home loan. I set up my account with Veterans United where we collected all of the documents needed for the underwriting process. When an uploaded document in my to-do list was reviewed, it shows that task completed. The clarity kept things rolling along and 29 days later I closed on my new home.
Everyone is so nice and worked quickly to get to closing on time. Would recommend them to everyone.
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The whole loan team, especially my loan officer Tyson Smith, was extremely responsive, transparent, and helpful throughout the home buying process. They were also able to get us to close in time (in under a month).
Jeremy A. was an incredibly well-versed and articulated Loan Officer. He provided me with any insight I needed for my needs AND wants. Thank you very much VU for making my homeownership dream come true!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
It was super easy and information was shared routinely with us and they acted very quickly on information we provided or questions we had.
Zach stayed on top of our deal and kept ahead of any potential problems allowing us to close quickly and without hassle.
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Working with Ryan and Kayli during this home buying process was amazing and made the process extremely simple.
Working with Veterans United was amazing. I am a first time home buyer with very minimal knowledge on buying a home and VU made it very easy. The team I was assigned - Meghan Kopka, Jenn Cooper, and Max Parry were absolutely amazing. They were all so very helpful and kind. Even when they weren't in the office, they were available. Special thanks to Meghan who reassured me every step of the way and often times went out of her way to answer questions I had. She responded so quickly and was so knowledgeable I knew I was in good hands. Thank you to Meghan, Jenn, Max, and all of VU for everything. If I buy another, I know who I'm working with.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Emmy and Team were awesome. They made themselves available to answer my questions when ever I called. They worked to assist in areas outside the loans process as well as sending us gift for our baby on the way!
Evan was great! I called him on a Sunday with a request for a pre approval and he had it to me with an hour! ON A SUNDAY!! From the start, he accessed by particular need and guided me to the best loan, with the lowest costs available.He provided updates throughout the quick approval process! Highly recommend his team of loan professionals at Veterans United!
