Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
The guys I worked with was great very professional and was there for all my questions I would recommend everyone to do business with them Great job
Shout out to Crystaline was very helpful during the complete process.
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I would give 15 if I could. I got the best team, and it was so nice to talk to people who treat you in such a nice way. Each person assigned to my loan experience knew well their business and didn't mind answering my questions and really just helped by being encouraging throughout the whole process. I can't imagine any other place with a better experience. Would DEFINITELY recommend!
Whole process was great. The team set us up for success very well. The loan officer was easy to work with and very helpful. The Veterans United team was great. Definitely would recommend.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
My team did such an amazing job! Honestly, it was such an honor to work with them and getting my dream home. They did so wonderful I even got to close earlier! I just know that any future home buyer that receives this team will be in great hands.
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Thank you, Mickey Sires, appreciate all the extra time and effort to complete this transaction. Cheers! Let's do it again! Carolyn & Jim Redinger INFINITY LIVING 614.679.1274 credinger@infinityliving.org
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Very nice, always responds in a timely matter
The absolute BEST! I’m forever grateful for this team’s hard work and EXCEPTIONAL professionalism/customer support! I don’t think it gets any better than this. Really, this lender goes above and beyond for Veterans and making the ENTIRE loan process stress free. No nonsense. No runaround. No red flags. No weird stuff. Just peace of mind throughout the entire streamlined, straightforward process. It doesn’t get any better than that. THE BEST.
