I just purchased my first home at 66. I do not do well with stress, anxiety, etcetera -and I easily get overwhelmed. The team working with me thru Veterans United were the reason I was able to handle the whole process and find and purchase a home. It was much easier than having to reach out and find each part of the puzzle and put it all together -they did that for me. Thanks to everyone that helped me thru all the steps. I appreciate the professionalism, the quick response times, the kindness, and the knowledge. I have considered buying a home three other times in my life. This team helped the dream become a reality!
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Hannah was the best!
The entire process was simple, and ultimately pleasant. The team communications were exceptional. I was well informed and any questions I had were immediately addressed. For a first time home buyer, my experience was great with no complaints.
Hanna and everyone at Veterans United was great. They made the process smooth and easy.
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To Joey at Veterans United , I want to sincerely thank you for your incredible help from the very beginning.
Even though I didn't have all the qualifications, Joey believed in me and guided me on how to improve my situation in order to get approved. I am very grateful for the support and professionalism. Highly recommended!
My loan coordinator Ben was super helpful, he was able to help me answer all my questions!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Any time I hear people talk about buying a home, i mention veterans united. Its been very easy every time from the using the app, to communication with the team throughout the entire process.
Carma Bittle and her team were outstanding throughout the entire process. Highly recommend them if you are looking for an extraordinary lending agency!!
Absolutely amazing team!
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John and the team were wonderful. They helped me with any question no matter how "ridiculous" I thought it was!
I am very pleased with how easy the process was, and how quickly everything moved, in the short time we had available to get our home!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
