The whole team was great! They made the whole process quick and smooth. Highly recommend.
Easy transaction, well communicated.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
The team at Veterans United headed by Jared Wilmer and his associates Kristy, Skyler and Tandy made the home buying journey effortless on my part but I know their’s were long hours and hard work they were very professional and gave me confidence that this was the right team for the job, I am truly grateful and thank them for an outstanding job well done.
I definitely would recommend Veterans United. My team (Brice Mueller, Maria Swanegan, Ramona Hagins, and Mackenzie McCarthy) were all very helpful, professional, and answered any and all questions that I had.
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Maggie has been wonderful from start to finish. Nikki has been wonderful keeping an eye on everything for me as well. The whole team really has been outstanding.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
My experience with Veterans United was absolutely exceptional from start to finish. The entire team went above and beyond to make the home loan process smooth, clear, and stress-free.
My loan officer, Matthew, was amazing—extremely responsive, knowledgeable, and always willing to communicate and answer questions promptly. He made sure I understood every step and felt confident throughout the process.
They take care of me, and help me trough all the steps, fantastic service
I thought the paperwork was ok and not too cumbersome. It all went very smooth for us. My only issue is I thought our interest rate was a 1/4% too high for a veteran with my credit history.
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Everyone was exceptionally helpful throughout the entire process! Not once did we feel lost and unable to figure out what we needed to do next. We were paired with an amazing team to help us buy our home.
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
*-Dan Hopkins has helped us re-finance our house 2 times and both times he and his team went above and beyond to see us to the finish line. I would recommend Dan and his team to anyone wanting to re-finance their home.
My experience has been a breeze with Veterans United! Having Celina and Dustin in my support group made the process even easier! This statement doesn't even summarize the support and direction I've received from them! I would definitely recommend Veterans United!
She communicated well and made sure to send updates. She also called me back and responded quickly.
