My situation was very challenging, and this team couldn’t have been more professional. I’m grateful.
Veterans United made the entire homebuying process smooth from start to finish. My loan officer, Adam, and my loan coordinator, Dene’, were both outstanding. They stayed on top of everything, kept me informed, and made a complex situation feel easy. Even with a few unique challenges on my end, they handled it professionally and never missed a beat. I’m genuinely happy with how everything turned out and grateful for the level of service I received. Highly recommend working with this team.
Veterans United was a great team to work with. This was my second time buying a house, and I had worked with a few different lenders in my past. Veterans United has developed a one-stop shop for veterans to buy a house. They removed all the guesswork from finding a lender, a real estate agent, and everyone else involved in the home-buying process. Furthermore, the approval and closing process was significantly faster than with other lenders I had worked with in the past, all of whom were on their secure website. I recommend Veterans United to all veterans considering buying a house. I will absolutely use them again when I buy another house.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Steph Buckridge was outstanding.
The App and portal is clear yet very informative and easy to use even for those not keen on IT. The ease of uploading documents was my "wow" moment.
I love the APP. Very convenient.
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Mason was great to work with! Totally professional and informative. The whole team was great! There was a lot of paperwork and they got us through the process with ease. I would and will highly recommend them to others. Thanks again for making our financial needs a reality!
Drew C
Smooth and seamless. Eric and his team were top-tier professionals from the pre-approval to the last closing document. They were all extremely knowledgable, responsive, and supportive. I came in with limited knowledge as a first time home buyer and they guided me with thorough explanations and support. This process is long and I am grateful to have closed with such a well rounded team. Highly highly recommend
Austin Butler was there all the way to the end! Great and easy to communicate with, had my best interest in hand, and made the difficult and stressful process easy!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
I had a wonderful experience with Veterans United, the whole team are extremely helpful answering all questions and concerns down to the smallest detail. I very happy, Thank you all so much!!!! Buying my first home was a very memorable and meaningful experience.
Brice helped my family and I for a second time within a year. Both times were a great experience, thank you Brice.
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Jamie and Chad were awesome, we bought our house through you guys, then we have had a three refi's all through Veterans United.. We really appreciate all the help we get. Please make sure Jamie and Chad get paid.. LOL just kidding.. :)
Mark and team have been awesome, from the original loan through the refinance. I know that My wife and I are being taken by a quality team, thank you.
Most definetely would refer them, especially the team i had, they all went above & beyond to assist me, I am now a proud homeowner (first time), and I couldn't have gotten here without them !Veterans United should be very proud of the team members like them to call their employees!! Thank you all again !
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Always on their game..
I'm so glad I found a company that works like an army. There were no glitches, everyone knew and did their job to standard and above.Thank you for all your help
