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Bellevue, NE Reviews

Bellevue, NE Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,184 reviews
1,124 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars

Veterans United is an outstanding company to work with. Working with you and my loan officer Nick Schuster actually made the home buying process easy!!! Thanks VU!

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I had no issues and everything went quite smoothly.

4.5 out of 5 Stars

My rep was down to earth and very knowledgeable about the process. He made me feel comfortable and was very reassuring about all aspects of the process as well.

5 out of 5 Stars

Coming in as a first time home owner, I had some reservation due to my income, debt etc. Although I always paid my bills, I had quite a bit of debt. Nick Schuster was amazing and made me feel at ease and that "we" would get through this.

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5 out of 5 Stars
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3 out of 5 Stars

I'm pleased with the organization of VU. What could have been a massive headache was made easy.

5 out of 5 Stars

Nick was extremely helpful throughout the entire loan process. He explained everything that I had questions on and made sure I understood everything. He was great to work with.

2.5 out of 5 Stars

The experience was initially positive, but things kept chipping away at our confidence.

4 out of 5 Stars

The end result was satisfactory, and Nick responded to questions promptly and thouroughly and respectfully. The last couple of days prior to closing were a lot of delays and miscommunications which were very frustrating, but it eventually worked out.

5 out of 5 Stars
4 out of 5 Stars

Very helpful when working from a remote location.

5 out of 5 Stars
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2.5 out of 5 Stars

I was thrilled with the home office with John but then when we changed programs they have to transfer us. wasn't bad at first but closing was a struggle. I wasn't getting all information back and they set a date for us but told us that day about it.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Nick Schuster was extremely efficient and thorough through the whole process. He also helped keep me and my husband grounded during some very stressful moments. :)

5 out of 5 Stars

Michael Andersen made the loan process as seamless and easy as possible. Even though this is the first home I've ever owned, I would say that Michael is by far the best loan officer I'll ever work with.

4.5 out of 5 Stars
4.5 out of 5 Stars
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