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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

2,045

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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4 out of 5 Stars
Would Recommend

The end result was satisfactory, and Nick responded to questions promptly and thouroughly and respectfully. The last couple of days prior to closing were a lot of delays and miscommunications which were very frustrating, but it eventually worked out.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Very helpful when working from a remote location.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
2.5 out of 5 Stars
Would Recommend

I was thrilled with the home office with John but then when we changed programs they have to transfer us. wasn't bad at first but closing was a struggle. I wasn't getting all information back and they set a date for us but told us that day about it.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nick Schuster was extremely efficient and thorough through the whole process. He also helped keep me and my husband grounded during some very stressful moments. :)

5 out of 5 Stars
Would Recommend

Michael Andersen made the loan process as seamless and easy as possible. Even though this is the first home I've ever owned, I would say that Michael is by far the best loan officer I'll ever work with.

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

The entire loan process was easily managed and any questions or concerns I had were immediately addressed by the loan specialist.

5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Professional throughout every step of the process! Closed in less than 30 days!

3.5 out of 5 Stars
Would Recommend

The only problem was from the time I found a home it took 2 months for processing with underwriter causing me to change my closing dates effective my moving dates!

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5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Michael Anderson made the process so smart and easy for us:)

5 out of 5 Stars
Would Recommend

Bruce walked us through all the process and answered every question

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

Overall a smooth process.Extra effort was made to meet the closing date.

More Reviews

See all 2,045 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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