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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

1,954

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Great overall experience, even when some spaperwork got frustrating it was handled quickly and taking care of within a day or two.

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There were parts of the process that were frustrating and difficult, but it wasnt the fault of Bruce and Veterans United, in my opinion. Dealing with NIFA proved to be cumbersome.

3 out of 5 Stars
Would Recommend

The whole process was good in the beginning but when it got to the whole closing process it was hectic and stressful and we heard too many times that this was skipped or overlooked. If I had to rate just closing process I would give it a 1

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The office in Bellevue is in a really easily accessible location. The place was clean, and it was a very professional environment.

5 out of 5 Stars
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Bruce Chubick did an outstanding job! Would do service with veterans United to just to have him on my side

5 out of 5 Stars
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3.5 out of 5 Stars
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VU didn't comp some fees like I have had Wells Fargo do in the past, which was disappointing. Also VU's doc signing interface (website) is clunky and buggy. So bad was almost a deal-breaker. I strongly recommend using Docusign or Dotloop.

5 out of 5 Stars
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Scott was amazing he worked with us and helped us understand everything clearly he was great to work with! I would definitely go back to him!

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More Reviews

See all 1,954 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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