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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

1,954

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend

Veterans United is an outstanding company to work with. Working with you and my loan officer Nick Schuster actually made the home buying process easy!!! Thanks VU!

4.5 out of 5 Stars
Would Recommend

My rep was down to earth and very knowledgeable about the process. He made me feel comfortable and was very reassuring about all aspects of the process as well.

5 out of 5 Stars
Would Recommend

Coming in as a first time home owner, I had some reservation due to my income, debt etc. Although I always paid my bills, I had quite a bit of debt. Nick Schuster was amazing and made me feel at ease and that "we" would get through this.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
3 out of 5 Stars
Would Recommend

I'm pleased with the organization of VU. What could have been a massive headache was made easy.

5 out of 5 Stars
Would Recommend

Nick was extremely helpful throughout the entire loan process. He explained everything that I had questions on and made sure I understood everything. He was great to work with.

2.5 out of 5 Stars
Would Recommend

The experience was initially positive, but things kept chipping away at our confidence.

4 out of 5 Stars
Would Recommend

The end result was satisfactory, and Nick responded to questions promptly and thouroughly and respectfully. The last couple of days prior to closing were a lot of delays and miscommunications which were very frustrating, but it eventually worked out.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Very helpful when working from a remote location.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
2.5 out of 5 Stars
Would Recommend

I was thrilled with the home office with John but then when we changed programs they have to transfer us. wasn't bad at first but closing was a struggle. I wasn't getting all information back and they set a date for us but told us that day about it.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nick Schuster was extremely efficient and thorough through the whole process. He also helped keep me and my husband grounded during some very stressful moments. :)

5 out of 5 Stars
Would Recommend

Michael Andersen made the loan process as seamless and easy as possible. Even though this is the first home I've ever owned, I would say that Michael is by far the best loan officer I'll ever work with.

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

The entire loan process was easily managed and any questions or concerns I had were immediately addressed by the loan specialist.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Professional throughout every step of the process! Closed in less than 30 days!

More Reviews

See all 1,954 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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