Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,950 reviews
616 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,950 unfiltered reviews

Starting on Page 5 of 14,965. Return to Page 1

5 out of 5 Stars

I really appreciate itthe swiftness of getting my loan completed at 10/10

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

We have bought a few houses in my time, but this was the smoothest process we have ever had. Thanks Tim, Trenton & Victoria!!

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Once again, thank you Jason and team. You truly make this process easy.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Ginny and her team are amazing. She is my go to for any mortgage needs and after having her with our past 3 or 4 transactions I wouldn't use anyone else. She's the best.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

I would give VUHL 100+++ outstanding service from the initial phone call and throughout this entire process to closing. I received exceptional service and they exceeded beyond my expectations!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

It was quicknand easy. The loan office Matt Lucas,and the Realator walked me through every step.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

Ready to see for yourself?

Experience first-hand why 356,809 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I am a first time home buyer, my team guided me through the home buyer process and educated me through every step. My teams communication and response time from searching for our 1st home, to contract to closing was exceptional, I couldn't have asked for a better team! Thank you Veterans United, my children and I love our new home!

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4 out of 5 Stars

Colin does a great job, and Julie did great as well. The process was quick albeit a bit fragmented. I wish all list items I had to do could be given at the start.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Third time using veterans united smooth transaction every time thank you

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

Ready to see for yourself?

Experience first-hand why 356,809 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

We have used Veterans United for all 3 of our home purchases, and they have been fantastic every time.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Shelby was great to work with . She was very knowledgeable and very polite. . She would answer any of my questions promptly. . I would highly recommend her to anyone looking to buy a home or property.. She also helped me get my interest rate down. Thank you so much. It’s been a wonderful time buying and living in my new home. . Thanks to all of you.

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

Thank you for making it so painless!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Team is very fast and friendly.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

I would recommend Vet U to anyone. Smooth operation from start to finish. You are in capable hands from all of the staff at Vet U!!!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Veterans united is a great place to work with for a va loan. The people are friendly and a team to work not only on your loan but insurance and anything else that is needed

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

4 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top