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Bellevue, NE Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,176 reviews
543 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,176 unfiltered reviews

Starting on Page 48 of 73. Return to Page 1

4 out of 5 Stars

I like that they personalized a gift for our family.

headshot image of Stan Hawkins

Loan Officer: Stan Hawkins

NMLS# 1717091

5 out of 5 Stars

You guys made a hard process very simple

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

0.5 out of 5 Stars

Stan the loan officer was great.do not blame him but the underwriters were bad

Response from Veterans United

Thank you for your feedback Simone. We are happy to hear that you had a great experience with your Loan Officer. We also understand the frustrations that can come with underwriting review. A member of our Client Advocate team will be researching your file to make sure Veterans in the future have a better overall experience.

5 out of 5 Stars

Very streamlined experience overall.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Callahan Thompson

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Stan Hawkins

Loan Officer: Stan Hawkins

NMLS# 1717091

4 out of 5 Stars
headshot image of Callahan Thompson

Loan Officer: Callahan Thompson

NMLS# 1487191

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5 out of 5 Stars

Very professional. Easy to get ahold of and help with any questions you have.

headshot image of Stan Hawkins

Loan Officer: Stan Hawkins

NMLS# 1717091

5 out of 5 Stars
headshot image of Callahan Thompson

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

4 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

4.5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars

Our loan officer Jeremy straatmann went above and beyond his job! He never gave up on me and wife and our loan. He was not only our loan officer but he became a friend! Working with him you can see that he has a passion for what he does and helping veterans like me purchase and own their own homes. He was absolutely amazing through out the whole process!!

headshot image of Jeremy Straatmann

Loan Officer: Jeremy Straatmann

NMLS# 1645476

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
headshot image of Jeremy Straatmann

Loan Officer: Jeremy Straatmann

NMLS# 1645476

5 out of 5 Stars

Very professional and responsive to my extensive questions and worries. Buying a home is not an everyday event for someone like me, so I naturally had an excess of questions, some of which I needed to repeatedly ask. The VU staff was patient and detailed with me at all times.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

3.5 out of 5 Stars

Jeremy worked diligently to get our loan completed. The underwriters were difficult at best and unfortunately, Jeremy was the middleman throughout the process.

headshot image of Jeremy Straatmann

Loan Officer: Jeremy Straatmann

NMLS# 1645476

Ready to see for yourself?

Experience first-hand why 1,693 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Jeremy Straatmann

Loan Officer: Jeremy Straatmann

NMLS# 1645476

5 out of 5 Stars

They were very quick in getting me the needed paperwork, and were great walking me through the whole process.

headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

4.5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
headshot image of Callahan Thompson

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

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See all 2,176 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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