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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,531 reviews
572 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,531 unfiltered reviews

Starting on Page 44 of 14,952. Return to Page 1

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

3 out of 5 Stars

They take to long and lots of problems

Response from Veterans United

Hi Willard,

I’m sorry to hear this and understand how frustrating delays and ongoing issues can be. That’s not the experience we want for anyone. If you’re open to it, our Client Advocate team would like to learn more and help where we can. You can reach them at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Our Team was very nice and helpful throughout the whole process. A special thank you to Aaron, April, Vicke, Brandon.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Photo submission from Nathan H.

If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars

Great experience. Solid team which was supportive, informative and attentive to my questions and needs. In particular huge thanks to Billy who always went above and beyond

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

Zach Keiffer and his team were phenomenal through the whole process. Thank you for all of the help through the whole process. I highly recommend this team. They were always there for any questions and made the process incredibly easy. They helped with loan rates to match competitors and truly did a good job. Thank you for everything you and your team did! I was cautioned to use a large corporate company but this was a very enjoyable process and I'd definitely use them again if I ever needed to!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

3.5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

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5 out of 5 Stars

Greg, Britney and Tre were an excellent team. I’m happy that I chose them again. This is my second time using Veterans United, Greg and his team. I don’t think I could use anyone else at this point. They will be hard to beat. Thanks again yall!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars

Absolutely wonderful experience. Guided me every step of the way.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Photo submission from Grace E.

This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Everyone was great, and they helped me find a realtor too when I didn't initially have one.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Everything was made super easy. It was basically step-by-step the representative kept me up today on everything, walked me through everything and took the time to explain everything to me. It was my first time buying the house and it made me feel like a pro doing it. Thank you

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

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Experience first-hand why 356,437 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars

Veteran's United provided a relatively streamlined experience. The employees that I worked with were exceptionally polite, engaging, and helpful - often beyond their designated work titles.

headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

4.5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Photo submission from Britni M.

Kim and her team went to bat for me 100% and they will never know how much I truly appreciate them!!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars

Jacob and his team got the job done! Thanks!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars

Derek Russell and Jeremy Patterson were the best! They were very helpful and answered all of our questions. They made the process less stressful :)

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

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