Veterans United made the process of buying a home so easy for us. This was our first time buying a home together, and we have heard many horror stories in the past. We were concerned that our experience buying a home would be like those stories. Our experience with Veterans Unoted was quite the opposite. We were kept abreast of where we were in the process. Veterans United gave us far more information than we expected to receive about interest rates, the economy, and how the two were related.I would like to say very directly that Zach, Deena, and their team specifically made this process easy. Working with them felt like a dream in comparison to other stories I heard. Zach was in constant communication with me during the process. He reached out to me often to ensure my wife and I understood what was happening at each point during the process. He was always available to answer any questions that we had. Deena was just as responsive and very proactive, to include submitting inquiries with the lawyers handling the selling side of this deal. If there was information that was required and the sellers did not provide it, Deena sent professional reminders that she was still in need of items.Zach and Deena were on top of things, every second of the way. So much so, the selling agent thought that Zach and his team worked at the local Veterans United office here in Augusta. Both agents (buying and selling) sung the praises of Zach and the team. When I purchase another home I will certainly be using Veterans United again, because I only want to work with Zach. So understand, if Zach goes... I go. Lol, just joking. However, I cannot express enough just how much appreciation my wife and I have for Zach, Deena, and anyone else on the team who helped make this dream come true for us.
Don, Eli, and the rest of the team were great. They made me feel at ease from day one. I’ll be a customer for life.
Could have done it without my Team!
Team Kait & Team Katie
Mary and Justin were amazing to work with. I can tell that they have great process and procedures to complete their mission. I felt like they were always on my team and made sure I understood everything that was going on. I would recommend raises for both of them thank you so much Mary and Justin you’re awesome.
Working with Jake and Kayli was an incredible experience. They made what could have been a very overwhelming process feel simple and stress-free by keeping us informed, answering every question, and advocating for us every step of the way. Their professionalism, attention to detail, and commitment to helping veterans truly stood out. We always felt like we were in great hands, and thanks to their hard work, everything came together smoothly for closing. We are extremely grateful and would highly recommend them to anyone looking to buy a home.
The team was very helpful in helping me get through this. I had a snag dealing with my employment and I was assured not to worry. When I regained employment and put another application in it went through like clockwork. I am very grateful and very thankful for them.
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Exceptional service all around. I could not believe the personal care and respect given to me as a veteran. The entire Veterans United team was epic!
Home buying and the loan process is complex and changes regularly. The VU team has it down to a science. And the app is an added convenience.
Veterans United commercials honestly do not do it justice. It's is everything they say and more. I couldn't be any happier with Veterans United and the staff working on the loan. Thank you all from the bottom of my heart.
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Great communication, excellent at breaking things down and making them understandable
A very proficient and dedicated bunch of folks! Very happy with their work!
The veterans united team made the whole process as easy as I think it could be. No problems from start to finish. Very professional and would highly recommend
During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.
The Veterans United Team headed up by Ryan Ashburn has been a life saver for my family and I. They have followed us through the entire process from start to finish. Ryan began before we sold our house in California and helped us through our move here to Hawaii. He suggested realtors and other agencies through our move. After finding a home here in Hawaii he was with us the entire way through the loan process. He assisted us with the Hawaii Disabled Veterans Home tax exemption process and he remains a close friend.
Veterans United, Amanda, and the whole Veterans United team were a pleasure to work with. The whole home buying process was so much easier than I originally anticipated, thanks to the team. My wife and I are very grateful for all the guidance, and expertise provided. Although, this isn’t our forever home, when we want to buy a house in the future the first person I’m going to call is Amanda Dusenberry and her team.
Jake Mkay was amazing!! Give him a raise!!!
