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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

2,002

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend

Nick did a great job from the very first email to closing on my home. This is my second home I have bought with a VA loan but the first with Veterans United and I will never go with another lender for a VA loan. Thank you so much.

5 out of 5 Stars
Would Recommend

Everything went extremely smooth and was handled exceptionally well

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Overall it was fantastic....the loan process itself was extremely time consuming and arduous but the staff was outstanding at accommodating us when we had to provide additional documentation....even staying later on two occasions. They made it alot easier with positive attitudes and great communication.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Awesome awesome awesome awesome

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was great. Communication was excellent & I would absolutely use them again.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We had always heard that going through the VA for a home mortgage would be a trying ordeal but our experience was smooth. Whenever we had a question we called Nick and he always got back to us that day. We were worried one weekend about something and Nick called us back as soon as he finished shoveling his snow. He called us back from home! Would recommend highly!

5 out of 5 Stars
Would Recommend
0.5 out of 5 Stars

We asked nick why we could not lock in a rate at 4.00% and he said that we would have to wait. For what, we do not know?? We ended up getting our loan at 4.5%. That’s an extra $50/mo for the next 30 years!!! We were so upset and now we are watching the market so we can refinance as soon as possible. DO NOT DEAL WITH NICK SCHUSTER!!!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Overall it was a great experience. I was well informed and guided by the staff through every step of the process

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

We have bought 4 homes. This was by far the easiest and best experience.

5 out of 5 Stars
Would Recommend

More Reviews

See all 2,002 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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