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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

1,992

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
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4.5 out of 5 Stars
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Awesome awesome awesome awesome

5 out of 5 Stars
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5 out of 5 Stars
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It was great. Communication was excellent & I would absolutely use them again.

4 out of 5 Stars
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5 out of 5 Stars
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We had always heard that going through the VA for a home mortgage would be a trying ordeal but our experience was smooth. Whenever we had a question we called Nick and he always got back to us that day. We were worried one weekend about something and Nick called us back as soon as he finished shoveling his snow. He called us back from home! Would recommend highly!

5 out of 5 Stars
Would Recommend
0.5 out of 5 Stars

We asked nick why we could not lock in a rate at 4.00% and he said that we would have to wait. For what, we do not know?? We ended up getting our loan at 4.5%. That’s an extra $50/mo for the next 30 years!!! We were so upset and now we are watching the market so we can refinance as soon as possible. DO NOT DEAL WITH NICK SCHUSTER!!!!!

5 out of 5 Stars
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5 out of 5 Stars
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Overall it was a great experience. I was well informed and guided by the staff through every step of the process

4.5 out of 5 Stars
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We have bought 4 homes. This was by far the easiest and best experience.

5 out of 5 Stars
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Photo submission from Joshua C.
2 out of 5 Stars

Too many people handling one loan.

4.5 out of 5 Stars
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5 out of 5 Stars
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Nick Schuster is an amazing agent! Class all the way!

5 out of 5 Stars
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5 out of 5 Stars
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More Reviews

See all 1,992 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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