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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

1,952

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 1,952 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4 out of 5 Stars
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I like that they personalized a gift for our family.

5 out of 5 Stars
Would Recommend

You guys made a hard process very simple

5 out of 5 Stars
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0.5 out of 5 Stars

Stan the loan officer was great.do not blame him but the underwriters were bad

Response from Veterans United

Thank you for your feedback Simone. We are happy to hear that you had a great experience with your Loan Officer. We also understand the frustrations that can come with underwriting review. A member of our Client Advocate team will be researching your file to make sure Veterans in the future have a better overall experience.

5 out of 5 Stars
Would Recommend

Very streamlined experience overall.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Very professional. Easy to get ahold of and help with any questions you have.

5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Our loan officer Jeremy straatmann went above and beyond his job! He never gave up on me and wife and our loan. He was not only our loan officer but he became a friend! Working with him you can see that he has a passion for what he does and helping veterans like me purchase and own their own homes. He was absolutely amazing through out the whole process!!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Very professional and responsive to my extensive questions and worries. Buying a home is not an everyday event for someone like me, so I naturally had an excess of questions, some of which I needed to repeatedly ask. The VU staff was patient and detailed with me at all times.

3.5 out of 5 Stars
Would Recommend

Jeremy worked diligently to get our loan completed. The underwriters were difficult at best and unfortunately, Jeremy was the middleman throughout the process.

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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

They were very quick in getting me the needed paperwork, and were great walking me through the whole process.

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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More Reviews

See all 1,952 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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