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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

2,034

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Nick is awesome!!! Would highly recommend to everyone

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5 out of 5 Stars
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My Loan officer Stan Hawkins was so nice and pleasant to work with. He ensured that I would have everything that I needed on time. He was professional the whole step of the way.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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They communicated in timely manner.Always answered every question I asked.It was a easy and stress-free process with Veterans United.

5 out of 5 Stars
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They are all very helpful and make the entire process very easy.

5 out of 5 Stars
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4 out of 5 Stars
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I like that they personalized a gift for our family.

5 out of 5 Stars
Would Recommend

You guys made a hard process very simple

5 out of 5 Stars
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0.5 out of 5 Stars

Stan the loan officer was great.do not blame him but the underwriters were bad

Response from Veterans United

Thank you for your feedback Simone. We are happy to hear that you had a great experience with your Loan Officer. We also understand the frustrations that can come with underwriting review. A member of our Client Advocate team will be researching your file to make sure Veterans in the future have a better overall experience.

5 out of 5 Stars
Would Recommend

Very streamlined experience overall.

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Very professional. Easy to get ahold of and help with any questions you have.

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Our loan officer Jeremy straatmann went above and beyond his job! He never gave up on me and wife and our loan. He was not only our loan officer but he became a friend! Working with him you can see that he has a passion for what he does and helping veterans like me purchase and own their own homes. He was absolutely amazing through out the whole process!!

5 out of 5 Stars
Would Recommend

More Reviews

See all 2,034 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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