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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

1,939

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
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Nick was available for when I had questions or concerns. He would always return my calls. The communication was excellent. I feel fortunate to have been able to work him during this process. He's definitely an asset for VeteransUnited.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Veterans United finished my Loan in a short time .The Veterans United Team worked with me as well with my Broker and everyone else who was involved to get me that beautiful Home I live in now.So I want to Thank the Veterans United to make this possible to be closer to my Family.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Home buying can be a challenge and if you are shopping around Veterans United should be in the running. i was a first time buyer an they did their best to answer. every question i had

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United does everything they can to get you into a home you love. Everyone we worked with was kind and always called us back with answers quickly. We really enjoyed working with them.

5 out of 5 Stars
Would Recommend

We truly had a great experience with Veterans United. They were there to help throughout the process and made it as painless as possible. I would recommend them to anyone of my friends or family for future house purchases.

5 out of 5 Stars
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5 out of 5 Stars
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Great group of professionals. They made the process enjoyable

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Despite a few challenges, the employees of Veterans United stood by our side all the way!

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I would definitely recommend Veterans United to anybody looking for a VA Loan/buying a home. Outstanding customer service and very professional. Jeremy went the extra mile to ensure a hassle free process!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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The team of Jeremy Anderson worked exceptionally hard around the clock to make sure that me and my family were able to get the home for the best value, location, and rate. I am happy with their work of finding perfect matches of agents in real estate to match our needs in a home and assisted in asking the right questions to get absolution solutions. Also, made the process easy to understand and took tons of stress and hassle in buy our home.

1.5 out of 5 Stars

I genuinely wish this review could be more positive. Again, Mr. Schuster and Ms Hedzina were fantastic, but a client should not have to fire two loan officers to find a competent group. I recommend the Omaha, Nebraska Veterans United office very highly, but I would not recommend anyone deal with the Columbia, Missouri office, especially Zack Debard and Douglas Brady.

Response from Veterans United

Hi Jason, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger that way as one team. Our Client Advocate team would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.

More Reviews

See all 1,939 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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