Overall excellent experience! Staff was attentive and involved every step of the way!
Extremely satisfied with the great customer service, sense of urgency and streamlined process we experienced with Veterans United!
They helped with everything including q real estae agent. We prequalified, and within a month and a couple days found a home, made an offer and closed on it. Love this company.
You just don't make a major purchase every day. From the moment I initiated my transaction, the team at Veterans United guided me through the process almost effortlessly. Their expertise and professionalism with outstanding customer service made this transaction very smooth.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
The overall experience has been phenomenal. Working with Don S. and Jeremy P. Made the process smooth and worry free during an inherently stressful process.
Great people. Great service. And literally hand Walked my through this
Not only did Derek listen to all of our concerns he took the time to answer all our questions. We ran into some crazy uncommon issues and his team handeled it all and went above and beyond to make sure we didn't worry or stress out. They were so attentive and involved in everything. They were so prompt responding to everything. I will not work with another company!!! Veterans United is outstanding!
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Rob and his crew were always responsive to our request and questions. It made this extremely intense transaction easy to deal with.
Andrea and her team were awesome. Their effort and professionalism they should us goes unmatched. The kept us informed every step of the way and were always a phone call away to assist us. One of the best customer service experiences we have had.
Your people.Are very professional and on the ball with everything.I like the app and the things to-do list.Keeps me on track of what I need to get accomplished. Always A pleasure doing business with you
Everyone was responsive and kept me informed. All forms were easy to access.
Veterans United gave me exceptional service. From my loan officer, Charles D to my concierge Julia, & Sara Rice, as well, my entire team was thoughtful, conscientious, friendly & professional. Each member of my team was highly competent & proficient, keeping me well-informed & were quick to respond to any questions or concerns.My team inspired my trust & confidence, especially important as this was my first experience applying for a home loan on my own. Charles began by thoroughly, patiently explaining every step of the process, which I greatly appreciated. He was always available to address & resolve my questions & concerns.My entire team made me feel special & valued, I don’t know how they do it, because I know they had other customers, yet they made me feel like I was their number one concern, always attentive to my needs.I highly recommend Veterans United, as their world-class customer service combined with their expertise as a VA-approved lender offering competitive rates makes them the best choice!
Rob, Selina, Michael and everyone else was amazing!! They worked hard to get us a quick and expedited closing and were friendly and kind!
His whole team was really great,took time to listen and addressed all our concerns. Great people, would recommend them to anyone who needs a loan. Great job
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Since I have not purchased a home in fourth years, having a group committed to making a home purchase easy was the way to go. Veterans united took all the stress away. I recommend veterans united to all service retirees.
The whole team that processed my home loan was truly amazing. So helpful, and patient throughout the entire process. Def recommending to all my friends
I selected Jospeh Sepulveda because my realtor made the recommendation after reading all the great reviews on the VU website — AND HE AND HIS STAFF DELIVERED!
They were all professionals— prompt and respectful. They stand out for listening to my dreams for the house and sending a very thoughtful housewarming gift.
I will recommend them every time.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Everyone involved was wonderful. Everything ran smoothly and professionally. Couldn't ask for better people.
