This was my first homebuying experience ever. The team at veterans united made everything so simple that I was shocked. The entire process was well explained, well planned and coordinated and, frankly, painless. I couldn't be happier with my entire experience, and wouldn't think to recommend anyone but veterans united in the future.
Ellen and Genevieve also provided excellent customer service. On-line app allowed for communication of needed documents and status of process to keep us informed.
One suggestion would be to send an e-mail when request is being made on the app.Being a veteran, I was expecting a better interest rate though I know that falls somewhat on our present administration.
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This was the best home buying experience! Nick is very personable and super responsive. This made made the buying process so much easier.The Veterans United app is so very user friendly. I had one glitch with it, I chatted with the online support they had me back on track in seconds.Seriously a great experience.
