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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
76,347 reviews
803 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 76,347 Navy service member reviews

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5 out of 5 Stars

My entire team of professionals went above and beyond to help us get in our new home. I've never had people can so much. I'll be recommending them and often. Truly the most amazing group of professionals and so beyond happy 😊. Bill Muzac is beyond awesome.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

they made the process so easy and smooth

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

This is our second house we have bought with Spencer and his team. His excellent customer service, continued professional, and level of knowledge is second to none. It is not worth rate shopping with other companies as I know I will always get the best experience with Spencer. We will continue to use him and his team in the future.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

Justin, Tayla, Kimberly were nothing short amazing through the whole home buying process. Highly recommend the team to anyone in the home buying market! We couldn’t have done it without them.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Every member of my team was very delightful to work with. Thanks to all involved.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars

☆☆☆☆☆Tim Killaday, 5 star.
Tim was a tremendous help throughout this entire process. Absolutely recommend.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

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5 out of 5 Stars

Exceptional work, very impressed

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

John is the Best! Took care of us from beginning to end. Even after we were done still wants to helps us. Hands down the best!!!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

My real estate agent was very impressed with Haley’s communication, timeliness, and work ethic. The whole team made this home buying process very smooth.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Great team worked tirelessly to get me approved as fast as possible!! Helped make a great memory!!

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

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Experience first-hand why 362,937 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

My purchase felt genuine and they recommended the safest amount for me to not be house poor. I truly valued their services in the process

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Working with Veterans United was an outstanding experience from start to finish. The entire team made what can often be a stressful and complicated process feel straightforward and manageable. As a veteran, it meant a lot to work with a company that truly understands the VA loan process and the unique needs of those who have served.Communication was excellent throughout the entire process. Any questions I had were answered quickly, and they made sure I always knew what the next step was. Their professionalism, attention to detail, and dedication to helping veterans succeed in homeownership really stood out.I would absolutely recommend Veterans United to any veteran or service member looking to purchase a home. They genuinely care about the people they serve and go above and beyond to make the experience smooth and successful.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Tiffany and Molly were incredible throughout the whole exp. They made it as stress free as possible while also offering guidance whenever needed. I’m very happy with my decision to use VU and will definitely be using them again in the future

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

Second time refinancing with VU - both great experiences. Andy & team were easy to work with, made the process very smooth & ensured any questions I had were answered quickly. Highly recommend!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

This is the second time we have used Veterans United. They are amazing! From our very first inquiry to our closing and beyond. Everyone on our team have guided us through with amazing ease.
Thank you! Each and every one of you.
We will be back.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Steve was fantastic to work with throughout our refinance process. He originally helped guide us through the process when we were planning to purchase our home, but due to lender issues outside of his control we had to postpone and come back about six months later. When we finally returned to refinance, Steve picked right back up.What really stood out to me was how available he made himself. Even when he was on vacation or away from the office, something I absolutely would not expect, he still took the time to answer questions and resolve issues. That level of commitment and responsiveness is beyond excellence.As anyone who has gone through a home loan or refinance knows, things don’t always go exactly according to plan. Regardless of what came up or whose responsibility it was, Steve consistently stepped in to help resolve issues and took the necessary steps to keep the process on track and moving forward.I couldn’t recommend Steve more highly. If you’re looking for someone who is knowledgeable, responsive, and genuinely committed to helping veterans, Steve is the person you want on your side.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Stacy Sumpter was an absolute pro, she met all my needs and was dedicated to the absolute end of the process. She’s an absolute asset to your company and to Veterans across the United States.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

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