I genuinely wish this review could be more positive. Again, Mr. Schuster and Ms Hedzina were fantastic, but a client should not have to fire two loan officers to find a competent group. I recommend the Omaha, Nebraska Veterans United office very highly, but I would not recommend anyone deal with the Columbia, Missouri office, especially Zack Debard and Douglas Brady.
Response from Veterans United
Hi Jason, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger that way as one team. Our Client Advocate team would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.
In my opinion, you cant find a better company, or representative than Veterans United and Nick Schuster. The attention to detail and process they put behind their clients is second to none. I've never felt more at ease than dealing with a company that can make one of the biggest and most difficult purchases of your life, so easy and accommodating!!! Highly recommended!!!
Surprisingly to me be got my Mortgage approved much faster than I anticipated Mr Schuster is a truly a professional at hisJob recomend him to any looking to buya house. Thank you again Mr SchusterI am very please with yor service Earnest C, Joseph.
We worked with Nick over a year, and the entire time he was always willing to be available to answer questions and provide helpful recommendations. We are so very glad we chose Veteran’s United, and would HIGHLY recommend the Omaha office and specifically Nick to ANY veteran looking to purchase a home.
They communicated in timely manner.Always answered every question I asked.It was a easy and stress-free process with Veterans United.
They are all very helpful and make the entire process very easy.
Call was super friendly and awesome.
Awesome awesome awesome awesome
Veterans Home Loans has gone above and beyond to help my husband and I become home owners again. Thank you for having faith and patience with us as we improve our credit and make the home buying process successful. We love our new home. It is a place of peace needed by these two veterans.
Great experience and quick to reply if any questions came up.
Scott Miller was fantastic!!!
Very efficient and great to work with!!
Very professional and thorough.
Outstanding in every way imaginable. Very professional when needed to be, humorous at times, friendly and courteous staff especially Butch and Shyanne. They were very helpful to accommodate every part of the process. It could not have been any better. I would call this relationship with Veterans United, very pleasant, a simple statement but not one this is often used with a refinancing expedience.
After missing our closing date and having our loan dropped by another lender we were ready to throw in the towel. So happy we decided to apply for a loan with Veterans United. They looked at our unique financial situation and made sure that we would get the clear to close. We ended up closing on our dream home we never thought we would be able to get all because of Veterans United!