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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

1,954

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 31 Marine Corps service member home purchase loan reviews from Iowa

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5 out of 5 Stars
Would Recommend

The loan officer that I worked with made everything simple. He was available when I needed him, and he provided me reassurance when needed. I will absolutely be using Cal as a lender in the future.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
headshot image of Marjory Christensen

Loan Officer: Marjory Christensen

NMLS# 1918279

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
headshot image of Callahan Thompson

Loan Officer: Callahan Thompson

NMLS# 1487191

4.5 out of 5 Stars
Would Recommend
headshot image of Callahan Thompson

Loan Officer: Callahan Thompson

NMLS# 1487191

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Although Nick was out loan specialist we also dealt with Shyanne who was just amazing and friendly.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

We felt we had someone on our side looking out for us during the whole process! Within 40 days, we were in our dream home!

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

1.5 out of 5 Stars

I went into this understanding that I would have some work to do, but not everything. VERY disappointed to the point where Veterans United ruined my home buying experience...and this was our first home!

Response from Veterans United

We appreciate you taking the time to provide this information Jeremy. We want to ensure that other Veterans do not have similar issues in the future. Please contact our Client Advocate team if you would like to discuss this in more detail.

5 out of 5 Stars
Would Recommend

Great experience overall. I was very impressed with all the staff I corresponded with, and spoke with via phone and email. I will definitely be recommending to fellow Veterans that are on the fence about getting a VA loan, your staff made it painless.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
Would Recommend

Our loan officer Jeremy straatmann went above and beyond his job! He never gave up on me and wife and our loan. He was not only our loan officer but he became a friend! Working with him you can see that he has a passion for what he does and helping veterans like me purchase and own their own homes. He was absolutely amazing through out the whole process!!

headshot image of Jeremy Straatmann

Loan Officer: Jeremy Straatmann

NMLS# 1645476

5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Overall it was a great experience. I was well informed and guided by the staff through every step of the process

headshot image of Callahan Thompson

Loan Officer: Callahan Thompson

NMLS# 1487191

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend
Photo submission from Brian L.

Very friendly and knowledgeable. Made the process a lot less stressful for us

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

3.5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

More contact by phone would have been appreciated.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

4 out of 5 Stars
Would Recommend
headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars
Would Recommend
headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

3 out of 5 Stars
Would Recommend

Good experience. Need to be firmer with executable dates i.e. closing dates, dates of deliverables. Overall good though.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

2.5 out of 5 Stars
Would Recommend

I was thrilled with the home office with John but then when we changed programs they have to transfer us. wasn't bad at first but closing was a struggle. I wasn't getting all information back and they set a date for us but told us that day about it.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Scott Miller was awesome!

headshot image of Scott Miller

Loan Officer: Scott Miller

NMLS# 1244063

More Reviews

See all 1,954 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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