Jeff has once again helped me with outstanding service and very reliable information. Always quick to respond to inquiries. Best service you could ask for. 10/10
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
There were a few hiccups, but none were veterans United's fault. I appreciate everything they did for me to get us to closing. Would highly recommend.
This was by far the best home buying experience I have ever had. Michael and his team were great communicators and easy to work with. Would use them again.
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Matt was great. Very paient & kind. Very professional & knowledgeable. Yes i would call UV again & ask for matt & his team.
Overall would recommend
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
Chance Mullins is a Rockstar! I have had 2 VA loans through Veterans United, but this last one had issues due to the company I purchased my home through. Chance stuck with me through the entire lengthy process. I would also like to recognize his team members Matt and Canisha. I cannot express just how appreciative I am for all that you have done for me!
Stephan and his team did a great job. This is our 2nd home we have bought with VU and would use for our next as well!
Everybody I worked with was top notch helped me with any problems I had. Cheerfull and helpful, very capable. I will use them anytime and recommend them to everyone.Big thanks to all of the staff with my mortgage. everything was flawless.
Commutation was an issue I’m sure the team was busy but if I’m told I’ll get an answer or call from someone or at some time and there is no follow threw it does not give me a positive feeling. Three was a lot of extra in my case that the team had not delt with before, so I’ll give a rate I feel is fair.
Dorian and his team were amazing through the whole process and willing to help out with everything.
Thank you for your outstanding customer service. Also, your website is excellent!
