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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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all 454
Army service member
reviews
Cal Thompson made the process very transparent and always keep us in the loop and helped us along the way. The process was pretty easy and streamlined, compared to my last refinance with another lender/home loan company. Cal and his team are great, I couldn’t recommend them enough!
This is my 3rd time using Veterans United. Each time I have worked with Callahan Thompson and his team. I also worked with Ellen Wheelis- who was the most polite representative I’ve ever worked with for any company. Cal was super responsive, and loaded with answers for any questions I had. I am beyond happy with their service they provided me. There is a reason I have trusted Cal and his team to help me- they are amazing! Our family is forever grateful for their help and assistance in our purchase of our dream home. In the future if I ever need assistance- I won’t hesitate to reach back out to them.
Great group of folks to work with. They will go out of there way to make the process easy for you.
Exellent service! This is my second home buying with same loan officer, Cal.
Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.
Being a first time home buyer with lots of questions , The team answered them and walked me through the process. I really thought the process was very well layed out and easy to complete the to - do list !
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Nick, Ellen and everyone else on the team was a huge help during my home buying experience. From start to finish it was a very smooth process. I would recommend them to anyone and I will be using them again in the future for my next home.
It was a long road but Jeremy got it done!
Thanks to Cal and crew the refy went as exspected...and would recommend your sevices any day any time...10 stars anytime...Dr. Larry A Bond,PH.D.
Cal from veterans united really was great at helping us get our first home I would definitely. Recommended him to help again thanks cal
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This is the 2nd VA Loan Cal has helped me with in 3 years and both times has been a great experience! Easy to work with, attentive, keeps you updated and answers all questions quickly. Couldn’t ask for a better person or company to work with. Have the VA home loan process down to a science! Would highly recommend to any veteran out there looking to buy a home!
Wyatt was exceptional and really ontop of everything. He kept me on track with the process, and explained everything in a step by step universal way. I highly recommend Wyatt to anyone in the future.
I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.
very easy to work with, not even all that much paperwork
Professional, great app..listen to your feedback. Give you very clear to do items, which are easy to complete electronically. Making the process much easier to complete.
Cal and his team were incredible. They walked us through every detail of our loan and made everything extremely easy to understand. They always responded quickly, as well. Could not recommend Cal enough.