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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
11,833 reviews
796 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 11,833 reviews from Alabama

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5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Bob Moss is wonderful agent for VA any question , answered then on the spot, very knowledgeable , me and husband felt welcome , he provided excellent service to us as V A home owner , loved when he say if have questions or don’t understand call me , no matter what questions they are , great person just from his voice on phone , very prompt to respond.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Tyler and his team are very great at what they do. Whether it’s during business hours or out. I never had a question left unanswered. I will 100% recommend anyone to veterans united.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

This is the 3rd time working with Matt Landis and his team. I have been more and more impressed with their performance and professionalism. This team is beyond impressive and understanding of all concerns and questions through the process.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

Mrs. Ball and Mrs Thomason well experience in there job, they make sure everything is worth choosing veterans United thank you for your service.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

4.5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

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5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Wry easy process from start to finish. Taylyn was absolutely amazing to work with!

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

Excellent work, very helpful, always attentive to everything. The experience was truly rewarding, 100% satisfied.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

We had an absolutely wonderful experience with Veterans United throughout our home loan process. From start to finish, they were incredibly helpful, taking the time to explain everything clearly and walking us step-by-step through the entire process. We had a lot of questions, and every single one of them was answered almost instantly.Their communication was truly excellent — we always felt informed, supported, and never left wondering what came next. The entire team was not only professional but also very caring and kind, which made what could have been a stressful experience feel smooth and manageable.We genuinely appreciate everything they did for our family. And the gift basket at closing was such a thoughtful touch — it meant so much to us. Highly recommend Veterans United to anyone looking for a lender who truly cares!

headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Our loan officer, Dorian, was a fantastic help throughout the home buying process, and made a great effort with checking in with us periodically to make sure things were going smoothly!

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Jackson and his team were great! Anytime, I would text Jackson a message, it would be late at night or the weekend he would respond in a timely manner. The fact he would respond so quickly was great because it was fresh on my mind and we could discuss my concern and he would immediately resolve my concern. A consummate professional!

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

We were very blessed to have Taylyn Williams and Jake Tecklenberg to handle the financial aspects of our Home Buying Process. Taylyn let me know during our first conversation that we were in good hands, and we absolutely were. Taylyn and Jake made our experience Stress Free, and explained everything for us. Just an excellent Finance Team!
We also cannot say enough about how excellent our Real Estate Agent Karen Black was. Karen kept us informed, and made sure that everything was completed in a timely manner, just a constant and positive agent that went well above the call of duty to help us realize our dream.
Our Concierge Megan was also instrumental in making sure our overall experience went smoothly. Megan was always upbeat, and showed much interest in Myself and Deborah as not just Clients, but as people. Lastly, we had a wonderful visit with our Notary Karis Camacho as she patiently guided us through the final paperwork signatures during Closing. Just an overall great team to work with, and I would highly recommend Veterans United to my fellow Veterans looking to buy a house, and have a stress-free experience.

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

Flawless

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

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Experience first-hand why 361,992 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4.5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

Everyone was super helpful and answered all my questions and concerns

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

4.5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4 out of 5 Stars

Jeff was amazing !

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4 out of 5 Stars
headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars

I was a first time home buyer but the team I got assigned did a great job at guiding me through the home buying process and answering all my questions. Especially Aaron and Charmia!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

The absolute BEST! I’m forever grateful for this team’s hard work and EXCEPTIONAL professionalism/customer support! I don’t think it gets any better than this. Really, this lender goes above and beyond for Veterans and making the ENTIRE loan process stress free. No nonsense. No runaround. No red flags. No weird stuff. Just peace of mind throughout the entire streamlined, straightforward process. It doesn’t get any better than that. THE BEST.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

excellent customer service!!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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