I have to say that Cory was the best loan guy that there ever was. He is compassionate, caring, and goes out of his way to get things done right. He was always there for me answering all my questions and putting me at ease when things seemed tough. I have found a true friend with Cory. I will highly recommend him to everyone that is thinking about using their VA to purchase a home. Cory makes it happen!!!
Thank you for your amazing support and kindness and making it as stress less as possible. Y’all made buying my first house an amazing experience!!!
Easy to work with. Responded in a timely manner and excellent communication!
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Kendall and the entire Veterans United team were helpful and provided outstanding support and service throughout this entire process! Honestly, if I hadn't reached out to them at the beginning of this process, I don't know if we would have even gone through with the home buying process.
As a first time buyer I was extremely disappointed in this process. I would call and ask questions Eric seemed completely annoyed. Then quit answering all together. Things I uploaded and gave Eric i had to do again for Justin. They got me for 10k. I put a 5k deposit down and loan was supposed to be for 220 they were off the 5k on closing so i had to come up with another 5k. It wasn't a smooth process and extremely disappointed in the whole 45 day process.
Response from Veterans United
Hi Clarence,
I’m really sorry to hear how let down you felt during your first homebuying experience. You deserved patient communication, clear answers, and a smoother process overall, and I hate that things felt disjointed and frustrating along the way. I’d really like the chance to look into what happened and talk through your concerns. If you’re open to connecting, you can reach my team at 1-800-212-5200 or ClientAdvocate@vu.com whenever it works for you.
BEST MORTGAGE EXPERIENCE EVER!
My husband, Michelle Bruner, retired from work due to disability, served in the Navy, Honorably Discharged of course. My husband and I couldn't have asked for a better group of individuals, who were warm and friendly, knowledgeable, and quick to handle snags efficiently and correctly,! We thank you for blessing us with such a team of professionals, they made it so easy and unstressful to buy a home.! And the Realtor, Susan Agee is an 8 out of 5 stars , as well! Thank-you
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
Everyone was there to help me. Very prompt, courteous, and cared about taking care of me.
I would highly recommend VU to friends that are veterans.
My overall experience with the app sucked. It was extremely frustrating to log on.
At Veterans United you can be assured that the team will work together to answer all your questions and address all your concerns. They gave me a much better interest rate in refinancing than I originally had with a different loan company.
Mary was very helpful. She was always asking if we needed anything or if I had questions regarding our loan. Would definitely recommend her services.
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I just can’t say enough good things about our team at VU. Attentive, proactive, resourceful, responsive and one of the best customer service experiences I’ve ever had. Definitely recommend- you won’t regret it!
Better communications than other companies. Always responsive to our concerns. Attentive to when and how changes in interest rates and how it can save money for their clients.
I would not hesitate to recommend Veterans United and Tim Alvis to anyone that asked. We had not heard of you previous to this but we would advise any veterans to contact you first. Thank you so much!
The primary agent Chris Holdman guided me thru the entire process. He was extremely knowledgeable and helpful.
Katie and the team were absolutely amazing! My experience was easy and pleasurable.
I APPRECIATE EVERYTHING YOU HAVE DONE,GREAT FOLKS TO WORK WITH
THANK YOU
