The transaction went smoothly and closing was fast due to signing a lot of paperwork prior to closing.
The process was very fast paced and there were a few too many people getting in contact. It would have been nice to just have one or two points of contact.
i would absolutely reccomend!
If we could give Aimee and Kat a score of 20 instead of 10 we would in a heartbeat. They cheerfully walked us through all of the steps needed to refinance our mortgage, always patient with our questions and always being sure we understood our options. Phone calls, emails or texts were always answered quickly. each time there was an item on the Veterans United check list of things we needed to respond to they made sure we saw it and followed through. As we were looking for our new home for a long time, they worked with us to keep our pre approval status current with a minimum amount of effort needed on our part. We’re very happy and very lucky we got to work with such a wonderful team from Veteran’s United.
They made the process very easy! Very friendly
The experience I had with my loan team was fantastic I highly encourage and recommend veterans or active duty to use the services here at veterans united
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Mike and his team were exceptional. Answered questions when I had them. Explained things I was not firmiliar with. The whole team was great!!!!!
Very friendly and professional. Answer questions and returned calls and emails quickly
Really didn't expect it to go as smoothly as it did. Excellent experience.
I felt like I had the most top-notch professional team VU had to offer.
A seamless process from start to finish. Aaron and his team worked behind the scenes and burned the midnight oil to meet my specific goals within the home buying process. I commend them for their efforts, would recommend them to any veteran homebuyer, and will be sure to work with Aaron on our next purchase down the line.
The home buying experience was made enjoyable by the constant support. As well as the fast turnaround time from start to finish.
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Easy process, very helpful!
Lauren Ross made this experience awful
Response from Veterans United
Hey Edgar,
I’m really sorry to hear that your experience wasn’t what it should have been. That’s not the kind of service we aim to provide, and we’d love the chance to learn more about what happened. If you’re open to it, please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com. We take feedback seriously and want to do what we can to improve.
***** If you are a veteran, this is the way.to.go. They helped us through the complexities of getting a VA loan. Very friendly and professional. Highly recommend. Thank you
My husband and I have had the pleasure of getting to work with Aaron McMahon and the entire VU team. They have consistently done everything they can to ensure we get the best offers we can and we couldn’t have gotten our dream house if it weren’t for them. They fought for us as first time home buyers in a very difficult housing market and now we live in an amazing town that fits our family’s needs. We just refinanced within one year due to them too. Thank you all!!
