Veterans United made the home loan process smooth and stress-free. Their platform was easy to use, communication was consistent, and I always felt supported.
They truly understand the needs of veterans and deliver with care and efficiency. I would absolutely recommend them to friends and family.
Jodi and her team at Veterans United were outstanding to work with from start to finish. They responded quickly to every question we had and maintained clear, consistent communication throughout the entire process. The document-upload system on the Veterans United App was also simple, organized, and extremely user-friendly, which made things even smoother.This was my second experience working with Veterans United, and it was just as impressive as the first. I would highly recommend Jodi and her team to any veteran looking to use their VA loan benefits, they truly go above and beyond!!
The team working with us was so patient and straight forward….we had a complicated situation and they never left us guessing and we knew they had our backs throughout the whole process. 10/10 recommend!
Veterans United is very professional and knowledgeable. I would recommend any and all of my friends and family to them.
Great service and helpful but only select people, Steve was more than great however when I was transferred to start working with someone else, the ball dropped, everything took too long and then I started to get ignored to the point where I would call multiply times leave a voice mail and she wouldn’t get back to me until after 4 days. It was disheartening. The amount of miscommunication, bugs in the app, and documents that I had to submit also made the process even more disheartening and frustrating. I still would recommend yes but some effective communication and timeliness would be needed to increase my score
The team definitely had my back and stayed in constant communication with me. Scott was amazing with his dedication to me, professionalism, communication and hard work.
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We've had the utmost success with Veterans United, both in the purchase and the refinance of our home. Thank you Crystalline!
The lender I had was Craig he was great walked me through everything that I needed to do. My advice to anyone looking to get a VA loan if you feel that you qualify to give them a call.
Still one of the easiest and best people to do business with. They never have let me down.
VU was extremely helpful in making sure that I understood what to do at each step of my home buying process.
Shout out to Alberto and his staff as well as my realtor Kari Hammond.
Easy to use to do list and super supportive loan officer Danielle was incredible!!
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Great work! Painless! Fast! Easy refinance! What a blessing! Thank you to everyone who worked on our file!
Veterans United offered and provided me with a great mortgage experience. Every aspect was smooth and efficient, with great communication and customer service. . Always pleasant and efficient.
Our experience with Veterans United was 5 stars from pre-approval to final signing. They assigned us specialists for every part of the home buying process that made everything seem so effortless.
This is the place you want to be if you are purchasing a home. I am sure that Veterans United has many qualified people, but my Loan Specialist is the best. Ask for Mystle Schellhorn, she will get you through the process in a very professional and friendly way. Mystle has been dealing with me and my struggles, but does not give up on helping out. She knows who to partner with such as Jimmie Drapier as an underwriter, and he is excellent. Mystle Schellhorn has become a friend to my wife and I due to the fact she knows her business, and she cares for her clients.
The staff, especially Todd and Rachel were fantastic. The made things easy and we felt comfortable through the whole process. They treated us like family!
Amazing process compared to other Veterans focused home loans. Every step of the way all of my questions were answered and the entire process was seamless. Highly recommend!
