I want to express my sincere appreciation for the outstanding service provided by Ryan Ashburn - Loan officer - throughout my loan process. From start to finish, Ryan demonstrated exceptional professionalism, clear communication, and a deep understanding of the lending process that made every step smooth and stress-free.Ryan and I developed a strong rapport early on, especially due to our shared military experience and commonality. That mutual understanding created a level of trust and comfort that truly set him apart. His commitment to getting my loan funded on time was evident in everything he did.In addition, Ryan referred me to Matt Iannacio& Team, an excellent realtor who provided professional, detailed, and attentive service in helping us find the right home. Matt’s dedication and expertise made the home-searching experience efficient and enjoyable.I also want to acknowledge Joshua Grove, the loan processor, for the excellent job he did. Joshua was organized, responsive, and thorough, ensuring that every detail was handled efficiently.Additionally, Susan Ripley from the Lighthouse team provided outstanding support. Her guidance, communication, and follow-through helped keep everything moving in the right direction.Overall, Ryan Ashburn ( Loan Officer )and his entire team delivered a top-tier experience. Their professionalism, teamwork, and genuine care for their clients exceeded my expectations. I highly recommend them to anyone seeking a smooth and successful loan process. Keep up the great job in helping Veterans!!
Alex and team we’re absolutely amazing and helpful to the extreme!
Tory was phenomenal throughout the entire process…one word to describe her would be amazing! Thank you!!
Great responsiveness and communication. Our refinance process went smoothly and efficiently. It was a pleasure working with Brad! Mahalo!
Joan and John
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Great service
Tanya and the group that assisted her, went over and beyond my expectations. Even when I was an absolute pain and asked thousands of questions, she remained the utmost professional ensuring that I understood the process.
I appreciate Weiwei and Phil going above and beyond to help us with our first home purchase. During the initial search, checking on homes we were interested in and making the arrangements for viewing.
Phil made us feel very comfortable from our very first meeting and showing, up into the purchase of our home. Phil being "Local" was a plus.
Brad Mendosa is excellent.
We loved working with Veterans United. The website is user friendly and we loved the loan process teaching videos. It explained all of the different steps and helped us understand the loan language. It brought back memories of being in the military.
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The first time we went through VU for our home was hectice but Wei Wei and team VU walked us through the process till we got our forever home. The second time was less stressful because we have faith in Wei and the VU team to make the process smooth and smooth is fast. Kudos to the team and Wei.... Thank you VU for making this experience fruitful and minimal stress. Mahalo
If it wasn’t for WeiWei, we’re not sure we would’ve went through with purchasing a home at this time.
.Thank you for your outstanding service!
My homebuying team with Veteran's United hooked me up! The entire process can be overwhelming and anxiety inducing, but my team made me feel at ease through the entire process. Step-by-step, they explained everything and were always available if I had an questions as a first-time homebuyer. 10/10!
Tory was an absolute ROCK STAR throughout this whole process. Nina was amazing too. You guys are super lucky to have them on your team. In my opinion Tory went above and beyond what a loan officer should do. Before I decided on you guys, I contacted several other refinance companies and NONE of them were as responsive as her. It should also be said that you guys had the most competitive rates, so it shouldn't have surprised me that the entire experience would be top-notch. You guys are doing great work - don't change a thing!
