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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,170 reviews
663 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,170 Navy service member reviews from Wisconsin

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5 out of 5 Stars

I happened to click one day while surfing real estate sites. It was a lucky click because the whole team is enthusiastic, well trained and organized, a real pleasure to work with through this complicated home buying process.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Jamie Hughes and his team at Veterans United are the best. They treat you like priority 1 and walk you through the entire process. From start to finish. I highly recommend giving Jamie a call for all of your home buying or refinancing needs.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

3 out of 5 Stars

Took what seemed like forever, but came out fine.

Response from Veterans United

Hi Jeffrey,
I appreciate you sharing this. I know a longer process can feel frustrating, and I’m glad everything ultimately came together in the end. Thanks for sticking with us through it.

If you ever want to share more about your experience or have questions down the road, our Client Advocate team is here to help at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Photo submission from Andreas N.

Thank you!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Working with Brice Mueller through this process was great. It was great talking with him and achieving the results we wanted.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Very kind and communicative. They took the time to know me and my realtor.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

This is my first house and I had no idea how how many moving parts there were. Starting with Brad, then Jamie, and finally Chad, the entire process was well explained and fairly easy to follow. The team was always available to answer my many questions and assuage my worry over potential problems. They consistently responded to calls and texts in a timely manner. I especially appreciated Chad and Jamie's guidance when we discussed interest rates and how that worked. All in all, I would highly recommend Veterans United to any veteran looking for a home. Thanks guys!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

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5 out of 5 Stars

They made the refinance go smooth and painless.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Veterans United made getting my VA loan an absolute breeze. The entire process was streamlined, transparent, and stress-free. They set clear expectations from day one and delivered exactly what they promised – on time and without surprises. Highly recommend to any veteran or service member!

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

nothing but stellar customer service. One of the easiest loans I have ever been involved with.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Photo submission from Cassandra D.

Thank you Veterans United, Chelsea Browner & My Team for helping make our dream a reality.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

If you are veteran wanting to purchase a home, Veterans United is the only way to go. I was apprehensive about VA home loans, talked to my loan officer Ginny Young who answered every question I had. Of course every concern I had was unfounded. They also have a concierge team helping every step of the way. I really can’t say enough, we closed Friday and couldn’t be happier. Do yourself a favor, sit down with a cup of coffee and call them.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

Ready to see for yourself?

Experience first-hand why 357,524 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

As a first time home buyer many things can be confusing but Veterans United was there with every step of the way guiding our family through the process. Their platform made it easy to submit documents with a to do checklist so nothing would get missed!

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

I have purchased three properties now with Veterans United. They have a personal perspective with me since my first purchase and the process has been more simplified since they have handling my detailed financial information since the first property.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Professional, friendly and easy to work with.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Photo submission from Wanda S.

This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars

Levi and his team did a great job in working with all involved to make this a seamless process

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

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