The loan team dropped the ball more than once. Communication was poor, I had to constantly chase people down for information and to get them to follow through. Very disappointing our second go around was so bad as our first one was great.


Greetings to all Veterans who are thinking about refinancing there home loan.Give Veterans United a try and you will not regret it.


I was highly impressed with how my mortgage was handled and the service I received. I would highly recommend Veterans United!

The Veterans United team was excellent to work with and made the refinancing process smooth and easy. Carrie Freeman and Nina Eacker were very professional and friendly. They are a great asset to you and for future Veterans United clients. Thanks so much for being great and for the wonderful t-shirt!





From The start I asked for them to just be honest with me and they kept it real when I asked questions..Thanks

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My entire team from Veterans United was amazing. They helped me every step and made sure the process was easy. It was an amazing experience and I would 100% recommend them to any Veteran that asked.


the Underwriters were a -10 for nonsense they asked for. this was my 6 th mortgage and they were the worst.

Excellent service from beginning to closing. Scott a Brittany are the best….


Very easy to use especially to log in to check status of Home process !




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My entire experience was absolutely THE most amazing! I can’t say enough about my team during this process!

Everything went smoothly. I would only suggest that the underwriting team review all the documents well in advance to catch mistakes or needed information before the two day requirement for closing. That way the closing date doesn't have to be extended.



Outstanding customer service, communication and support. I could not be more pleased with the team that processed my home loan.

The customer service with Veterans United is unmatched. My clients love the attention and availability of their loan officers like Whitney Brown. They have stayed with VU after speaking with other lenders because of the value that they find.






