Many of the documents required were dictated for upload piece-meal. For example, a couple of weeks into the process a water test was required because we had a well. The well test held up the process because it had to be done 3x before the process was approved. Had they told me upfront the process could have gone faster and smoother. Also, once a set of required documents was uploaded then more were requested. This happened on several occasions. Had they they required ALL the documents it would have made the process much smoother.
Amazing from start to finish.
We were ALWAYS kept in the loop as to how things were progressing.:)
Had an amazing experience with Aimee and Chad they made it so easy and the communication every step of the way was on point. Thank you to the team at VAU for helping make our dreams come true!
My opinion is a 10. The veterans have incredible housing programs with the most affordable prices. The professionalism of my loan team was excellent. They were very patient and guided me carefully throughout the entire process.
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Exceptional in every way through the process!
The purchase of this home was contingent on several moving "factors", the Veterans United team worked with me and all the moving "factors" to successfully purchase my home. Thank you Veterans United for your support.
Aaron and Abbey were very helpful making the process easy. That app is also useful.
Only problem was you sharing my information with the world, our emails are blowing up with lenders and realtors?
Amazing service, easy to work with and so reliable. It made home buying a breeze, honestly this was the easiest part of buying my home. This is my second home purchase with Veteran’s United and I could not be happier. Thank you!
Process was easy and loan officers were available every step of the way to answer any questions or concerns.
I will be recommending VU to all my vet contacts!
I would 100% use Veterans United for a home loan. The team was amazing, responsive, and professional!
Buying a home can be overwhelming, but working with Veterans United turned what could’ve been a stressful process into something genuinely manageable—and even enjoyable. Our loan officer, Mason Maddox, was attentive, knowledgeable, and incredibly easy to reach. He made sure we understood every step and always made time for our questions, no matter how small. Equally invaluable was Dena Singh, our loan coordinator, who truly went above and beyond. She had this amazing way of making everything feel less intimidating—guiding us through the paperwork, checking in often, and offering reassurance when we needed it most. Dena brought warmth and clarity during the moments we felt unsure, and we honestly couldn’t have done this without her. Robin, our homebuying concierge, was also a great resource—friendly, responsive, and ready with helpful tools along the way. With a team like this, we never felt alone in the process. Veterans United didn’t just help us get a loan—they helped us feel at home before we even moved in.
