I still am in awe of how smooth the process was through VA United. I couldn't have had a better team working with me! I really did not know what to expect and feel as I got blindsided with emotions. The reassurance and constant communication from the beginning eased most of that tension. Once the process started moving along I got more confident in my choice. I was a bit skeptical of some work history, health related related situations on my end that would have impacted negatively - which did not be the case in the end. Having a chance to not only obtain permanent housing for myself, I did with the hardwork accomplished to get there. I hope every Veteran that is serious about owning a home get the chance to do so. It will be a fun, exciting, fulfilling and rewarding experience I hope to thrive in going forward! Could not have done it without you all and thank you for giving me the quality of life I deserved.
Our refinance experience with Veterans United was exceptional. Kris, our loan officer, demonstrated consistent patience and transparency, and successfully guided us through approval despite my husband’s high DTI ratio. He remained attentive throughout the process, even notifying us personally when the funds were wired to the title company. Alexis, the loan coordinator, provided excellent support by ensuring all documentation requirements were met promptly. The level of service delivered by the entire Veterans United team far exceeded that of our previous lender, Bank of America, with whom we initially had a very poor experience. We highly recommend Veterans United.
This is our second home loan through VU. They make the process easy and as stress free as possible. Ben and the team were awesome to work with.
Team worked really well with us. Both Derek and Anna were a pleasure to work with. Kudos to Derek, Anna and the rest of the VU team that supported us through this process!
They were very helpful and informative.Any questions we had they helped right a way. Would recommend them to anyone.Plus
Brandon was awesome! It took almost two years to get this mortgage done. He always returned calls and emails immediately and seemed to always have the answers to our questions. We couldn't have done this without Brandon's help. I would, and recently have, suggested him to others. He gets a 10 out of 10 from us!
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The staff (Jeff, Sarah and Natalie) were, from the start, responsive, professional and knowledgeable. They were great to work with and felt like we were a team working together toward a common goal.
The process is long, but worth it in the end. Ask for Matt or Becca; they do not disappoint.
Yes 100 % .. VU did everything possible to make this move easy on us.
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Experience first-hand why 353,714 homeowners give us a perfect score!
Great tem to work with. Kept me informed threw the whole process.
“To do list” makes it much easier to remember during days feeling overwhelmed while multitasking other daily activities. Highly recommended to stay focused throughout whole process.
