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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,111

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
824
4
224
3
36
2
16
1
11

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Showing all 72 Marine Corps service member reviews

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5 out of 5 Stars
Would Recommend

They made the whole process quick and painless. I would definitely use them again.

Loan Officer: Marjory Christensen

NMLS# 1918279

5 out of 5 Stars
Would Recommend

Everything went by so smooth with no hiccups. Quick responses throughout the loan. Information was really detailed.

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

HONOR!!!!!!!!! THANKS, TO ALL OF YA! MADE A OLD JARHEAD SMILE! GODSPEED! SEMPER FI ! SALUTE.

Loan Officer: Marjory Christensen

NMLS# 1918279

5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Highly recommended Very patient with us asking lots of questions, quick with responses knowing we aren’t his only customer. Made sure we closed as soon as possible before the projected closing date! Went out of his way to be there at a different location because it was Closer to us for closing

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I was denied by many lenders and even ended giving up. My wife found out about Veterans United and everything changes they thank me for my service and took all the weigth of my shoulders. They walk me trough the process and better ways to get aproved. They kept me on the loop and worked with me to the end.

Branch Manager: Nick Schuster

NMLS# 9616

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5 out of 5 Stars
Would Recommend

As a first time homeowner this process was stress free for me. Honestly just amazing.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

This was a fast and easy experience compared to what we have encountered in the past.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

i I recommend them highly

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Although Nick was out loan specialist we also dealt with Shyanne who was just amazing and friendly.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

We felt we had someone on our side looking out for us during the whole process! Within 40 days, we were in our dream home!

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

The overall process was unbelievably easy as my loan officer Callahan Thompson was there every step of the way. I never felt that I was unsure on the process or what the next step on the process was and what I needed to do. As many I am sure, buying a home can be daunting, but Veterans United took all the eliminated all of the fears and concerns. Would recommend to anyone looking at purchasing a home to utilize Veterans United if they want a team that cares. Callahan Thompson proved himself a true professional and extremely knowledge able as a loan officer. As I could not imagine not working with Veterans United, I could not imagine going through the process with anyone but Callahan. If I every had a question or concerns, Callahan was right there every step of the way. His dedication to his clients as far as I have seen is unparalleled, as to most organization that I have previously worked with in other matters. All that Callahan did for us is truly appreciated and we feel indebted to him for helping us finally achieving our goal of being a homeowner.

Loan Officer: Callahan Thompson

NMLS# 1487191

4 out of 5 Stars
Would Recommend

Awesome people to work with very friendly, and no hassel

Branch Manager: Nick Schuster

NMLS# 9616

1.5 out of 5 Stars

I went into this understanding that I would have some work to do, but not everything. VERY disappointed to the point where Veterans United ruined my home buying experience...and this was our first home!

Response from Veterans United

We appreciate you taking the time to provide this information Jeremy. We want to ensure that other Veterans do not have similar issues in the future. Please contact our Client Advocate team if you would like to discuss this in more detail.

5 out of 5 Stars
Would Recommend

Great experience overall. I was very impressed with all the staff I corresponded with, and spoke with via phone and email. I will definitely be recommending to fellow Veterans that are on the fence about getting a VA loan, your staff made it painless.

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Production Manager: Michael Anderson

NMLS# 399792

4.5 out of 5 Stars
Would Recommend

Production Manager: Michael Anderson

NMLS# 399792

5 out of 5 Stars
Would Recommend

Our loan officer Jeremy straatmann went above and beyond his job! He never gave up on me and wife and our loan. He was not only our loan officer but he became a friend! Working with him you can see that he has a passion for what he does and helping veterans like me purchase and own their own homes. He was absolutely amazing through out the whole process!!

Loan Officer: Jeremy Straatmann

NMLS# 1645476

More Reviews

See all 1,111 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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