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Omaha, Nebraska Reviews

Unedited and unfiltered reviews from Veterans and military families

1,813

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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The team at VU was absolutely awesome to deal with at every step of the process.

4 out of 5 Stars
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4 out of 5 Stars
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This is my 3rd VA Home Loan and for some reason, the underwriter was being extremely picky about my time/travel share details. Started the process with a higher than normal debt to income ratio due to an auto loan my ex wife was supposed to take over (and eventually did). Just seemed out of the norm as I had almost the exact same background during my last loan application process...I'm sure there were differences but this was not expected and seemed really intrusive.
The process was pretty easy otherwise. The online to-do list and document center was user-friendly and easy to navigate.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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The software made everything work well. The ToDos kept us on track. Keep improving the efficiency of this app. This is the first time I did nearly everything digital as my family and I traveled from Japan to Nebraska and landed in our new home. Thank you Veterans United!

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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Having not bought a home in 20 years, we felt like first time buyers. When the team put something in the app, they followed up with an email or a call and kept us on track for the estimated closing date. It seemed too good to be true the way the new home mortgage went as it was seamless- but it was true. Only because they cared and they focused on us as a customer-First rate experience! Thank you again Veterans United you are amazing! Tim O.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Very positive experience. Closing on a property in difficult circumstances is stressful but they made it painless!!

5 out of 5 Stars
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I love the hybrid close, it was nice to see so much of the paperwork in advanced and to not have a tree’s worth of paper to sign in person.

5 out of 5 Stars
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I'd always thought the home buying process was going to be daunting and painful. Making his team at Veteran's United made it painless and an overall smooth process. I can't imagine it going any easier!

4 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Working with Veterans United was a blessing for us. We had been searching for our forever home for the past 3 years. Cal Thompson, along with his team were very helpful, patient and were available for us to answer any questions we had. Getting the appraisals and inspections for the homes we were looking at was also extremely easy and they were very thorough. I would absolutely recommend them to anyone who has the option for working with them, as well as us working with them again if we decide to sell/buy another house in the future.

5 out of 5 Stars
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They made everything seem so easy and really helped us understand everything!

5 out of 5 Stars
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4.5 out of 5 Stars
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Great experience with Jeremy!

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See all 1,813 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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